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Claim This BusinessBig Fish Cooling & Heating operates as a licensed HVAC contractor serving Lumberton, Texas with a 4.9-star rating drawn from 709 customer reviews. The company maintains standard weekday hours from 7 AM to 5 PM and specializes in both residential and light commercial cooling and heating system work. Their service fleet responds to calls throughout the greater Lumberton area, handling installations, repairs, and routine maintenance for standard split systems, heat pumps, and packaged units.
The company holds Daikin Comfort Pro certification, indicating factory training and authorization for sales and service of Daikin branded equipment. Website offerings include a Big Fish Club membership program providing discounted maintenance and priority scheduling, alongside financing options for major equipment purchases. They advertise seasonal specials including a $78 AC tune-up deal visible on their homepage.
Customer reviews repeatedly reference technician John Kirk, with one homeowner noting his arrival just before the scheduled time and his attention to keeping the work area clean. Another reviewer described Kirk performing a comprehensive inspection of both indoor and outdoor units, identifying an internal component issue and arranging warranty coverage. Technician professionalism and willingness to explain system operation appear as recurring themes in satisfied customer feedback.
Positive reviews highlight technician expertise and punctuality, with John Kirk named in multiple five-star testimonials for thorough inspections and clean work sites. The single one-star review focuses entirely on pricing and estimation confusion rather than service quality. Across this sample set, customers who received clear explanations of costs expressed satisfaction, while those encountering unexpected charges reported disappointment.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Tune-ups, diagnostics, and repairs for residential and light commercial cooling systems, including leak detection and component replacement.
Heat pump and furnace service, including system diagnostics, repairs, and new equipment installation.
Products and installations designed to improve air filtration and overall home air quality.
Heating and cooling services tailored for commercial buildings and business facilities.
Payment plans and financing options helping homeowners manage the cost of new equipment purchases.
Big Fish Club membership offering discounted maintenance and priority scheduling for members.