Iliff Heating & Air

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About Iliff Heating & Air
Iliff Heating & Air maintains a perfect 5.0-star rating across 24 verified reviews, reflecting consistent service quality in Marshall, Texas. The business serves residents of Longview, Hallsville, and surrounding East Texas communities with residential heating and cooling solutions. Owner and technician Shane Iliff brings over twenty years of hands-on experience to every service call, handling all makes and models of HVAC equipment. The company operates Monday through Friday from 8:00 AM to 5:00 PM, providing scheduled repairs, equipment replacements, and seasonal maintenance services.
What distinguishes Iliff Heating & Air from neighboring contractors is their commitment to equipment longevity rather than replacement. Their preventive maintenance programs help homeowners avoid premature system failures, and they recommend complete replacements only when repairs prove impractical. The team services all major equipment brands without favoring a single manufacturer, allowing them to provide unbiased recommendations tailored to each household's specific requirements and budget constraints.
Customer testimonials reveal patterns of long-term relationships and transparent communication. Lisa Singletary describes working with Shane over six years across five heating and cooling units, noting honest assessments and no high-pressure sales tactics. Michael Whittle mentions relying on Shane for approximately a decade, praising the technician's ability to diagnose issues directly without unnecessary complications. Reviewers consistently highlight Shane's willingness to explain technical details in understandable terms, his punctuality, and his dedication to resolving problems on the first visit whenever possible.
What Customers Say
All 24 reviews award five stars, with seven reviewers specifically naming Shane as the technician and describing him as honest, reliable, and knowledgeable. Multiple customers mention decade-long relationships spanning six to ten years of continuous service.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Heating and Cooling System Repair
Diagnostic services and component replacement for all residential HVAC systems experiencing performance issues.
Equipment Replacement
Complete system removal and new unit installation when repairs are no longer cost-effective.
Preseason Tune-Ups
Annual maintenance inspections preparing cooling systems for summer and heating systems for winter operation.
Preventive Maintenance
Ongoing service agreements keeping systems running efficiently and extending equipment lifespan.
All-Brand Service
Installation and repair services supporting every major HVAC manufacturer without restricted dealer agreements.