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Claim This BusinessBerrett Home Services, founded by Nathan Berrett in 1999 as a family-owned operation, has grown to serve over 250,000 homes across the Dallas/Fort Worth metroplex and surrounding Texas communities. Based at 2474 Manana Dr. in Dallas, the company holds a responsible master plumber license (M37637) and operates under the tagline of delivering pest control, HVAC, and plumbing solutions. With a 4.8-star rating from 1,376 reviews, the company maintains extended weekday hours from 7 AM to 7 PM and same-day service availability for calls placed before 2 PM. The business serves major cities including Dallas, Fort Worth, Garland, Plano, Richardson, and surrounding communities across Collin, Dallas, and Tarrant counties.
What distinguishes Berrett Home Services is their commitment to service-first growth without door-to-door solicitation. The company offers pet and child-friendly treatment solutions with warranties backed by each service. Their approach emphasizes transparent pricing, with no long-term contracts required. Technicians are described as integrity-driven professionals who provide photo identification before arriving and maintain clean workspaces throughout service calls. This model has generated word-of-mouth referrals serving as the primary growth mechanism since the company's founding over twenty-five years ago.
Customer reviews highlight specific technicians making meaningful impacts. Tiffany received particular praise for working patiently with an 84-year-old homeowner, allowing her to share stories while addressing plumbing concerns and providing peace of mind. Robert was noted for walking through the diagnostic process thoroughly. Another reviewer described a technician as professional, attentive, and polite, leaving them feeling comfortable and reassured throughout the service experience. The company responds to same-day appointment requests and offers service across pest control, heating and cooling, and plumbing categories.
Fourteen hundred seventy-six reviewers assign an average rating of 4.8 stars, with multiple five-star reviews specifically naming Tiffany, Robert, and technicians who demonstrated patience with elderly clients. Positive feedback consistently cites diagnostic clarity, professional demeanor, and transparent pricing. Negative reviews reference HVAC inspection findings and scheduling delays.
| Sunday | Closed |
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| ThursdayToday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
Detection, treatment, and prevention for common household pests with pet and child-friendly solutions and service warranties.
Heating and cooling system evaluation, diagnostic services, and maintenance recommendations for Dallas/Fort Worth homeowners.
Tune-ups, component repair, and preventive maintenance to extend system lifespan and improve efficiency.
Pipe inspection, leak detection, and comprehensive plumbing assessments with clear explanations of findings.
Fixes for common household plumbing issues including pipe repairs, fixture maintenance, and water heater services.
Emergency and standard service requests fulfilled for calls placed before 2 PM on business days.