Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessChoice Air Care has operated in McKinney for over two decades, earning a Class A license and maintaining EPA certification alongside NATE-qualified technicians who undergo background checks. The company holds an A+ rating with the Better Business Bureau and has accumulated 180 reviews averaging 4.6 stars, reflecting consistent service across the Frisco, McKinney, and Allen communities. Serving both residential and light commercial properties, the contractor maintains two office locations to ensure rapid response times throughout the northern Collin County corridor.
Unlike larger HVAC chains, this family-owned business offers a 100% workmanship guarantee and imposes no overtime surcharges for weekend or after-hours emergency calls, a policy that contrasts sharply with industry norms. Their technicians work on all major brands including Trane, Goodman, Rheem, Carrier, and Lennox, and they provide free quotes alongside complimentary second opinions on replacement equipment, enabling homeowners to make informed decisions without pressure.
Reviewers repeatedly highlight technician Chris, who arrived on a Sunday to restore a family's AC unit within three hours after a refrigerant leak left them without cooling. Another customer recalled a same-day weekend response that arrived before kickoff during a Cowboys game, with the tech performing a full system inspection before departing. These specific scenarios illustrate the contractor's commitment to resolving urgent climate control failures promptly.
Scheduling reliability divides reviewer opinion, negative reviews cite multiple-hour wait times and unreturned calls, while positive reviews specifically commend same-day weekend arrivals and timely diagnostics. Pricing appears in both favorable and unfavorable contexts: satisfied customers characterize the quotes as fair and transparent, whereas one dissatisfied reviewer alleged unexpected cost escalation. The highest-rated reviews consistently name technician Chris and emphasize no-pressure recommendations.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic services and tune-ups covering cooling system failures, refrigerant issues, and preventive maintenance to extend equipment lifespan.
Full system replacement with free quotes, second opinions on repair viability, and professional installation of major brands.
Heating system diagnostics and repairs addressing ignitor failures, blower motor issues, and heating efficiency losses.
New heating system sales and installation for aging or failed furnaces, including equipment recommendations and financing options.
24/7 availability for both heating and cooling emergencies with no overtime surcharges, ensuring rapid response year-round.
The Choice Club maintenance plan offers scheduled tune-ups for both furnace and heating systems to prevent unexpected breakdowns.