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Claim This BusinessHowe To Fix Heat and Air has served Mesquite, Garland, and surrounding Dallas County communities for decades, earning a 4.8-star average across 29 verified reviews. Owner-operated by Charlie and Linda Howe, the company dispatches licensed technicians to residential clients across the Metroplex, maintaining extended service windows from early morning through late evening six days a week. Their crew handles everything from routine maintenance to full system replacements, with a focus on responsive scheduling that accommodates urgent calls without excessive delay.
Customers consistently highlight the company's communication standards and fair pricing structure. Carlos Rivera Jr. and his teammates have earned repeated praise for arriving on time, explaining repair options clearly, and leaving work areas spotless after completing service. Several reviewers noted the team texted confirmation the same evening they scheduled emergency weekend work, a detail that reflects their operational responsiveness. The company's steady volume of five-star ratings suggests consistent execution rather than occasional excellence.
Patric Taylor credited the crew with completing a major repair safely and efficiently while cleaning up their workspace. Carole Bouton described calling on a Friday evening with cooling issues, receiving a text confirmation that same night and having the problem resolved the following Saturday for a reasonable emergency rate. Bob Shaw, who has known Charlie and Linda Howe for decades, specifically recommended Carlos Rivera Jr. for his trustworthiness and professionalism, noting the team made new customers feel like friends. These accounts illustrate how the company balances technical skill with genuine customer care.
All 29 reviews award five stars, with seven reviewers specifically calling out Carlos Rivera Jr., Carlos, Enrique, and Joe by name for on-time arrivals, clear explanations, and neat work areas. Four reviewers highlight same-day or next-day emergency response, and three mention pricing as fair and acceptable rather than inflated. No review contains a negative rating.
| Sunday | 8 AM–8 PM |
| Monday | 7 AM–11:30 PM |
| Tuesday | 7 AM–11:30 PM |
| Wednesday | 7 AM–11:30 PM |
| ThursdayToday | 7 AM–11:30 PM |
| Friday | 7 AM–11:30 PM |
| Saturday | 8 AM–8 PM |
Diagnoses and fixes cooling failures, refrigerant issues, and component breakdowns with on-time service visits.
Addresses furnace malfunctions and heating emergencies using licensed technicians who explain each step.
Removes old units and installs new cooling systems, handling the full process from assessment through startup.
Seasonal inspections clean components, verify refrigerant levels, and catch developing problems early.
Handles urgent heating and cooling calls with extended hours, including weekend availability.
Focuses exclusively on home comfort systems, delivering personalized service without commercial project distractions.