Lennox Stores (Parts Plus)

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About Lennox Stores (Parts Plus)
Lennox Stores (Parts Plus) operates as a heating equipment supplier in Mesquite, Texas, maintaining a 4.6-star rating compiled from nine customer reviews. This location functions within the LennoxPros network, providing parts, diagnostics, and service support to homeowners and contractors across the Dallas-Fort Worth metroplex. The store serves the Mesquite community and surrounding cities including Sunnyvale, where one reviewer manages the Riverstonetrails Townhomes complex.
As a Lennox dealer, this Parts Plus location offers access to OEM components, equipment, and technical support that independent repair shops often cannot match. Customers consistently note faster pickup times compared to competing Trane and Carrier retail locations, suggesting stronger inventory turnover and parts availability. The store provides professional assistance over the phone and handles walk-in requests with multi-task efficiency, according to reviewer feedback.
Customers specifically name Zack and Ronald Dinkins as technicians who delivered outstanding service. One homeowner described a phone call with Zack as refreshing, praising his ability to juggle multiple customer requests while maintaining genuine helpfulness. Another reviewer, the manager of a Sunnyvale townhome community, committed to continued patronage based on Zack's professionalism. Misael Mendez similarly credited Ronald Dinkins for handling all requests thoroughly during a single visit.
What Customers Say
All six published reviews award five stars, with three customers specifically naming Zack or Ronald Dinkins as the reason for their satisfaction. Reviewers contrast this location favorably against Trane and Carrier stores, noting quicker parts pickup and more knowledgeable staff.
Working Hours
| Sunday | Closed |
| MondayToday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| Thursday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
OEM Lennox Parts Supply
Genuine Lennox furnace, AC, and heat pump components available for immediate pickup or order.
Phone Assistance & Diagnostics
Technicians like Zack help identify correct parts by phone using model numbers, saving trips.
Walk-In Counter Service
In-store parts procurement with staff handling multiple customers simultaneously without long wait times.
Equipment Ordering
Full Lennox product catalog available for residential heating and cooling equipment orders.
Contractor Accounts
Professionals can establish accounts for bulk parts purchasing with quicker turnover than competing dealers.