Locke Supply Co - #191 - HVAC Supply

Air conditioning system supplier
4.1(9 reviews)
HVAC SUITE, 4414 Gus Thomasson Rd, Mesquite, TX 75150
Locke Supply Co - #191 - HVAC Supply

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About Locke Supply Co - #191 - HVAC Supply

Locke Supply Co in Mesquite operates as a specialized HVAC equipment and parts distributor serving contractors and informed homeowners across the Dallas-Fort Worth metro. With a 4.1-star average from 9 customer reviews and TACLB45507C credentials on file, the supplier has built a practical reputation for serving tradespeople who need parts fast. Located at this Mesquite address, the branch serves the broader East Dallas corridor including Garland, Rowlett, and Rockwall. Monday through Saturday hours accommodate the compressed schedules of HVAC technicians working on residential and light commercial projects, with Saturday morning availability for last-minute procurement before weekend installations.

This Mesquite Locke Supply location operates a BillTrust online ordering platform that gives account holders access to exclusive pricing and invoice-based purchasing for their customers. Registered contractors manage parts orders digitally and track fulfillment without waiting on hold. The branch also hosts a design center where customers and technicians review equipment selections before large purchases. A dedicated mobile app allows field technicians to check inventory, place orders, and manage accounts from job sites across the DFW area. First-time visitors can apply for an account directly at the branch, unlocking the tiered pricing and credit terms that regular customers rely on for cash-flow management on bigger jobs.

Recent reviewers who received exceptional service named specific staff members. Michael Lawry credited Andrea, Ron, and Miguel with the best supply house experience he had encountered in years, praising their attentiveness during his visit. Gregory Lujan described the team as friendly and helpful during his shopping trip. Luis Sanchez noted a meaningful shift in how the staff treats customers, saying they now feel like family members rather than transactions. However, Calvin Myles, who holds an HVAC technician certification, reminded readers that this is a contractor-focused supplier where you must know what you need because staff are not required to provide product education or technical guidance to shoppers.

What Customers Say

Four of six reviewers specifically call out staff by name for exceptional service, with Andrea, Ron, and Miguel receiving the most individual praise for attentiveness. Three reviewers describe improved customer service over time, with Luis Sanchez noting the staff now treats customers like family. Negative reviews from Al Garza and Robert Ray cite inadequate greeting and weak HVAC-side support, suggesting inconsistent service quality depending on which staff members are present during a visit.

Working Hours

SundayClosed
Monday7:30 AM–5 PM
Tuesday7:30 AM–5 PM
Wednesday7:30 AM–5 PM
ThursdayToday7:30 AM–5 PM
Friday7:30 AM–5 PM
Saturday7:30 AM–12 PM

Services

HVAC Equipment & Parts Distribution

Carries a comprehensive catalog of air conditioning equipment, components, and supplies organized by manufacturer and brand for contractor and homeowner procurement.

Contractor Account Services

Registered contractors access exclusive pricing tiers, invoice-based purchasing, and credit terms through the BillTrust platform for cash-flow management.

Online & Mobile Ordering

Full digital ordering through the website and mobile app allows technicians to check stock, place orders, and track fulfillment from job sites.

Design Center Consultation

On-site design support helps customers and contractors select appropriate systems and components before committing to larger purchases.

In-Store Parts Pickup

Saturday morning hours and daily inventory access let contractors retrieve ordered parts quickly for same-day installation needs.

New Account Enrollment

Contractors can apply for pricing accounts directly at the branch, unlocking exclusive rates and invoicing capabilities for their customers.

Frequently Asked Questions