Ellis & Sons Plumbing Heating
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About Ellis & Sons Plumbing Heating
Ellis & Sons Plumbing Heating has served Midland, Texas and the surrounding Permian Basin region for decades as a family-operated contractor handling both residential plumbing and heating-cooling systems. The company maintains 24-hour availability six days a week, closing on Sundays, with a reputation built on response times and in-person estimates. With 36 customer reviews contributing to a 3.9-star average, the business draws mostly from repeat customers and word-of-mouth referrals in Midland and nearby communities.
The company differentiates through its dual-trade capability, addressing plumbing and HVAC needs from a single service call. Several reviews mention routine hot water heater replacements and AC unit installations, suggesting experience with common residential equipment. The team operates from marked orange vans and provides upfront estimates before work begins, though pricing has drawn criticism from a subset of customers who compare costs to retail equipment prices plus labor.
Customer narratives highlight specific technicians by name. Linda Mccoy's review credits Mr. Ellis and Billie for showing up promptly during an HVAC installation and going beyond standard expectations. D H's review specifically names Richard as the estimator who arrived on time and delivered a reasonable quote. Negative feedback from Aldrick Ray describes inconsistent follow-up after initial phone intake, while Doc Jim disputes a $1,668 water heater replacement charge, comparing the cost to retail pricing.
What Customers Say
4 of 36 reviewers criticize pricing as excessive compared to retail equipment costs alone, while 3 five-star reviews specifically praise named technicians (Mr. Ellis, Billie, Richard) for prompt arrival, courteous service, and reasonable estimates. Aldrick Ray's one-star review documents inconsistent follow-up as the primary complaint.
Working Hours
| Sunday | Closed |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
HVAC Unit Installation
Full heating and cooling system installation, with at least one customer specifically praising the crew for going beyond standard expectations during install.
AC Repair & Maintenance
Air conditioning diagnostics, tune-ups, and repair services for residential systems in the Midland climate.
Hot Water Heater Replacement
Water heater swap-out services ranging from standard 40-gallon units to higher-capacity options, with installation times cited as quick.
Plumbing Repair & Maintenance
General residential plumbing repairs including leak detection, pipe fitting, and drain services mentioned across multiple customer reviews.
Emergency Call Response
24-hour availability six days a week for urgent residential issues, with reviews describing prompt response times for same-week service.
In-Home Estimates
On-site diagnosis and upfront pricing before work begins, with named technicians providing written or verbal quotes.