First Service Plumbing Heating and Air Conditioning

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About First Service Plumbing Heating and Air Conditioning
First Service Plumbing Heating and Air Conditioning operates as a dual-trade contractor serving Midland, Texas and surrounding West Texas communities. The business holds a 4.3-star rating compiled from 59 client reviews, reflecting a generally positive service record in this Permian Basin city of roughly 130,000 residents. Their phone line at (432) 685-0003 connects homeowners to offices Monday through Friday from 8 AM to 5 PM. The company name indicates competency across both plumbing and HVAC systems, allowing single-source solutions for property owners facing interconnected mechanical issues.
This contractor handles both residential plumbing and climate control work, a practical advantage for Midland homeowners whose properties often require coordinated attention to water lines and cooling systems given the region's high summer temperatures and occasional freezing winter nights. The dual-trade capability means one service call can address a leaking water heater that also affects air conditioning performance, or a slab leak that requires both pipe repair and HVAC routing consideration. They operate standard weekday hours, which means scheduled maintenance and non-emergency installations require advance planning.
What Customers Say
Four reviewers specifically praise the company's diagnostic approach and willingness to explain issues before proposing repairs, with one 5-star client noting technicians provide rough estimates promptly and complete work in a timely manner. Negative feedback centers on two distinct areas: billing transparency concerns from a $190 diagnostic charge, and a Vehicle incident where a company driver rear-ended a stationary car, reviewers note the owner initially promised coverage then reversed position. Overall sentiment leans positive for service quality but neutral-to-mixed on communication and pricing clarity.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnosing and repairing air conditioning systems, performing seasonal tune-ups to maintain cooling efficiency in West Texas heat.
Heating System Service
Furnace repair and heating system maintenance for occasional cold snaps typical in the Midland climate.
Plumbing Repair
General plumbing fixes including pipe repair beneath concrete slabs, drain clearing, and water line troubleshooting.
Water Heater Service
Water heater diagnostics, pilot light troubleshooting, and replacement for both traditional and tankless systems.
Diagnostic Calls
On-site assessment and estimate generation for proposed repairs, with one reviewer noting a $190 diagnostic fee.