Lone Star Heating & Cooling

Lone Star Heating & Cooling has served Midland and the Permian Basin since 2012, building a reputation as a residential HVAC specialist for homeowners across the region. The company holds a state contractor license and maintains an A+ rating with the Better Business Bureau. With 29 customer reviews averaging 4.3 stars, the team has completed thousands of service calls for heating repair, cooling installation, and system maintenance. They currently serve Midland, Odessa, and surrounding West Texas communities including Goldsmith and Lee County. Homeowners in this part of the state rely on the company during extreme summer heat and occasional winter freezes that challenge even well-maintained systems.

The company operates with 24-hour availability Monday through Saturday, distinguishing itself through commitment to rapid response rather than exclusive brand partnerships. Technicians prioritize running existing systems until they fail completely rather than recommending premature replacements. This customer-first philosophy appears consistently in their estimates and service calls, where technicians explain repair options without pressure tactics. Both Gloria Folsom and Zack Fabre note the team's approach of waiting for system failure before suggesting new equipment installations.

Customer stories from reviews reveal specific technician experiences. Tim and Victor handled Gloria Folsom's 22-year-old system replacement, arriving early and completing the installation in one day while cleaning every trace of work. For Reese Alford, Korey and Tim diagnosed an AC issue covered under home warranty, explaining the problem thoroughly before proceeding. The negative review from Brittany Galindo details a January ice storm situation where scheduled repairs could not be completed due to warehouse part delays, highlighting a genuine challenge with supply chain coordination during extreme weather peaks.