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Claim This BusinessMidtown Plumbing Co has been serving Midland, Texas, and surrounding Permian Basin communities since 2012, operating as a fully licensed and insured plumbing contractor with a current rating of 4.8 stars across 793 customer reviews. The company maintains 24-hour availability Monday through Saturday, providing emergency call response for residential and light commercial clients throughout the Midland-Odessa metropolitan area. This high-volume practice has earned regional recognition for consistent service quality and technician professionalism, particularly in older housing stock where aging galvanized and cast-iron piping systems require specialized diagnostic expertise.
The company differentiates itself through honest pricing transparency and a customer-first service philosophy that reviewers consistently cite across multiple years of operation. Midtown Plumbing Co emphasizes upfront cost communication before work begins, a practice several reviewers specifically mention appreciating when comparing bids from competing contractors. The team handles water softener installations, water heater replacements, leak detection, and drain cleaning with a focus on resolving root causes rather than applying temporary fixes, according to customer feedback.
Customer reviews repeatedly name specific technicians who handled notable service scenarios. Carlos personally supervised a water softener installation and returned to resolve manufacturing defects on a new unit at no additional charge to the homeowner. Avian diagnosed and repaired a leaking supply line the evening before severe weather arrived, preventing potential water damage during overnight temperatures. Juan Hernandez and his assistant restored a non-functional water heater for a customer who had been without hot water for several days. The company's dispatch team receives consistent praise for matching urgent requests with available technicians, with multiple reviewers mentioning same-day response during weekend emergencies.
The 793 reviews on file yield a 4.8-star average with remarkable consistency, every reviewer rated the service 5 stars, and no lower ratings appear in the sampled feedback. Technicians named across positive reviews include Carlos, Eli, Justin, Ambrose, Avian, Izak, and Juan Hernandez, indicating the company maintains a consistent team rather than high technician turnover. Reviewers frequently mention comparing Midtown's pricing with competitor bids and finding their quotes more affordable, suggesting the company competes on cost within the Midland market.
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic and repair services for traditional tank and tankless water heaters, including new installation with manufacturer warranty support.
Whole-house water treatment system sales, professional installation, and post-install support for manufacturing defects.
24-hour urgent dispatch for flooding, leaks, and system failures, with same-day arrival for qualifying calls.
Supply line diagnostics, pipe leak isolation, and targeted repairs to prevent water damage and mold growth.
Main line and fixture drain clearing services addressing slow drains and complete blockages.