Penguinn Refrigeration Inc

Penguinn Refrigeration Inc operates as a commercial and residential HVAC contractor serving Midland, Texas and surrounding West Texas communities. Holding a 3.9-star rating across 11 customer reviews, the company has established a presence in the Permian Basin market since founding. Their service portfolio encompasses refrigeration systems, walk-in coolers, ice machines, and central air conditioning for both business and homeowner clients. The company maintains standard weekday hours from 8 AM to 5 PM, closed on weekends for emergency dispatch. Their team includes experienced technicians trained in diagnosing complex refrigeration issues and performing system installations.

What distinguishes Penguinn Refrigeration from other Permian Basin contractors is their specialization in commercial food-service equipment, particularly restaurant walk-in coolers and ice machines that require licensed refrigeration expertise. Customer reviews indicate the company handles insurance-backed commercial projects with professional estimates and documentation, a valuable service for business owners coordinating with claims adjusters. The business employs multiple technicians including Keith and Charlotte Guinn, with Laurie coordinating service calls, enabling them to deploy crews for larger commercial jobs requiring several skilled hands. This commercial refrigeration focus sets them apart from general HVAC companies that primarily serve residential markets.

Customer experiences reveal both strengths and challenges. Emily Fentem describes a same-day response to an AC power issue where technicians arrived quickly and worked professionally. Ken Kelly, a project manager for a national general contractor, praises the team's spot-on work exceeding expectations on two commercial restaurant walk-in coolers, noting specific team members Keith, Charlotte Guinn, and Laurie by name. However, reviewer Ricky Watt describes repeated no-call no-shows, guessed diagnoses without clear solutions, and billing for work that proved unnecessary when another company correctly identified the issue. These contrasting accounts suggest service quality may depend on specific job complexity and technician assignment.