Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessRobert Madden Industries has supplied heating and cooling equipment to West Texas contractors and homeowners since approximately 1985, building a reputation over four decades in thepermiteed air conditioning market. Based in Midland, Texas, with a Lubbock branch at 6021 43rd Street, the company operates 16 locations across the state and maintains a 4.5-star rating from 39 verified reviews. As a family-owned wholesale distributor serving both Midland and Lubbock, the business provides Carrier, Bryant, Payne, and Day&Night systems along with a broad inventory of repair parts and supplies for licensed HVAC professionals and do-it-yourselfers alike.
What distinguishes Robert Madden Industries from regional supply houses is their contractor-only distribution combined with walk-in retail access, a model that serves professional installers without turning away experienced homeowners. The company carries four major equipment brands, Carrier, Bryant, Payne, and Day&Night, offering customers meaningful brand flexibility when selecting replacement systems. Their scale as a 16-location Texas distributor enables bulk purchasing power while maintaining family ownership, a balance few competitors in the Permian Basin achieve.
Customer reviews illustrate the company's service intensity. Charles Lupton described an emergency Sunday visit during Memorial Day weekend where staff interrupted personal plans, arrived within minutes, and restored his HVAC before afternoon heat arrived. Jordan Rex praised Jaden for handling his order efficiently after a disappointing experience elsewhere, noting professionals who value customer time. Multiple reviewers cite competitive pricing alongside knowledgeable staff, with Isiah Garcia recommending the location repeatedly and Ronald Murdock highlighting both expertise and fair rates.
All eight reviewers award 4-5 stars, with six explicitly praising fast response times and named staff members who prioritized customer needs. Three reviews describe after-hours or holiday emergency service, while two mention competitive pricing as a differentiator. The single 4-star review notes the drive distance from Midland as a drawback, though the reviewer still prefers this supplier over closer alternatives.
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Wholesale and retail supply of Carrier, Bryant, Payne, and Day&Night air conditioning and heating systems for contractors and homeowners.
Genuine manufacturer parts for all major brands carried, supporting repairs and maintenance needs.
Website-listed technical support division providing diagnostics assistance and equipment guidance.
Training services listed on the website for professional HVAC technicians seeking certification updates.
Warranty processing for equipment purchases, supporting both registered and transferable coverage.
Delivery options including same-day and will-call pickup, with reviewers noting prompt delivery turnaround.
Walk-in parts and equipment ordering at 16 Texas locations with extended weekday hours.