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Claim This BusinessCoomes Air Conditioning & Heating has served Midlothian and surrounding Texan communities for three decades, building a reputation grounded in honest recommendations and meticulous fieldwork. The company now operates under the Willard AC umbrella, carrying forward its commitment to transparent estimates and no-surprise pricing. With a near-perfect 4.9-star rating compiled across 884 client reviews, the team fields calls from homeowners across the greater Ellis County region who value expertise over aggressive salesmanship. All service calls are answered by licensed technicians who explain every diagnostic finding before recommending repairs.
What distinguishes Coomes is their refusal to shortcut inspections. Technicians spend whatever time necessary to collect accurate data before quoting replacements, and they present options without pressure tactics. Reviewers consistently note that jobs quoted at a specific price arrived at that exact figure, with zero hidden upcharges. Installations proceed with systematic care protective of client property, and techs allocate extra minutes post-install to teach elderly homeowners how to program new thermostats. This educational follow-through becomes especially valuable after major system upgrades involving equipment that differs fundamentally from aging units being replaced.
Customer stories surface recurring names across reviews. Jimmy arrived the day after initial contact to assess a 40-year-old system, collecting measurements that enabled a precise quote delivered without urgency. Six days later, Jeff and Aziz completed the installation, demonstrating patience with an 86-year-old homeowner learning programmable controls. Eddie performed a same-day service call during brutal summer heat, walking through each checkpoint on the inspection list and explaining what findings meant. Another reviewer called for emergency service after another contractor proposed a $20,000 full-system replacement; Coomes identified a motor issue requiring $300 in repairs. Multiple five-star reviews cite twelve years of continuous service, underscoring reliability that keeps families calling Coomes for generations.
Eight hundred eighty-four reviews yield a 4.9-star average, with 99% of reviewers assigning five stars. Negative feedback focuses on a single quote for full replacement, while positive reviews uniformly praise specific technicians, no-surprise pricing, and same-day response capability.
| Sunday | 8 AM–5 PM |
| Monday | 8 AM–7 PM |
| Tuesday | 8 AM–7 PM |
| Wednesday | 8 AM–7 PM |
| ThursdayToday | 8 AM–7 PM |
| Friday | 8 AM–7 PM |
| Saturday | 8 AM–7 PM |
Full HVAC system installation with transparent quoting and equipment options tailored to home specifications.
Component-level inspection identifying exact issues, with technicians explaining each finding to homeowners.
Seasonal tune-ups keeping systems operating efficiently and extending equipment lifespan.
Same-day and next-day response for system failures, prioritizing urgent calls during extreme weather.
New thermostat setup with hands-on instruction for homeowner operation, including elderly clients.