Air-Tex Heating & Cooling Inc.

Air conditioning contractor
4.7(13 reviews)
1265 Industrial St suite d, New Braunfels, TX 78130
Air-Tex Heating & Cooling Inc.

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About Air-Tex Heating & Cooling Inc.

Air-Tex Heating & Cooling Inc. operates as a New Braunfels-based air conditioning contractor serving Comal County and surrounding Texas communities. With 13 verified customer reviews generating a 4.7-star average rating, the company has established a local reputation for residential and light commercial HVAC work. The business maintains standard weekday hours from 8 AM to 5 PM with Saturday availability until noon, providing service calls handled primarily by lead technician Danny, who appears across multiple customer accounts.

Review evidence points to specialized capability in warranty-backed repairs, particularly for evaporator coil failures, a common and costly failure mode in central AC systems. The company processes manufacturer warranty claims, coordinating part shipments and covering diagnostic fees in qualifying circumstances. Multiple reviewers note Danny personally answers service calls, demonstrating a direct owner-operator model that larger HVAC outfits rarely maintain.

Customer narratives reveal two distinct service scenarios. Wen Carey describes a same-day diagnostic visit during a system heat-load failure where Danny identified an evaporator coil leak, navigated the warranty claim process, and secured a replacement part without full replacement costs. Cassie Kraft's account mentions the company handles multiple properties under one service relationship, both her commercial locations and personal residences, suggesting account management for property owners rather than one-off residential calls. Both 5-star reviews specifically name Danny as the technician, indicating technician-specific loyalty in their customer base.

What Customers Say

Three of four displayed reviews award 5 stars, with all positive reviewers naming technician Danny directly. The single 1-star review details code-compliance concerns about a 2021 installation visit involving an elderly customer. Positive reviews cite specific repair resolutions, evaporator coil warranty claims and multi-property servicing, while the negative review focuses on installation quality and documentation. The contrast suggests the company excels at repair callbacks but may have area for improvement in documentation during new installations.

Working Hours

SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
ThursdayToday8 AM–5 PM
Friday8 AM–5 PM
Saturday8 AM–12 PM

Services

AC Repair & Diagnostics

Evaporator coil repair, refrigerant leak detection, and system diagnostics for cooling failures.

AC System Installation

New system installation for residential and light commercial properties.

Warranty Claim Processing

Manufacturer warranty coordination including part sourcing and claim submission.

Scheduled Maintenance

Preventive maintenance visits for existing AC systems to extend equipment lifespan.

Multi-Property Service Accounts

Account management for property owners with multiple residential or commercial locations.

Frequently Asked Questions