Proud Pops Plumbing, Air & Electric

Proud Pops Plumbing, Air & Electric has served New Braunfels and surrounding Comal County since 2015, offering plumbing, air conditioning, and electrical services from a locally owned operation on East San Antonio Street. With 430 five-star reviews and an average rating of 5.0 stars, the company holds current Texas state licenses across all three trades. Homeowners in New Braunfels, Seguin, and San Marcos rely on their 24/7 availability for everything from water heater replacements to complete AC system installations. The company employs in-house technicians rather than subcontractors, meaning the same plumber or HVAC specialist who diagnoses an issue performs the repair.

The company operates as a Bosch authorized dealer for residential heating and cooling equipment, offering manufacturer-backed warranties on new system installations. Customer reviews reference a digital tracking system that logs all maintenance activities, giving property owners records of service history for each AC unit. The installation crew includes certified HVAC technicians who handle new construction and retrofit projects, while plumbers handle traditional service calls including leak repair and fixture installation. This multi-trade capability means a single service visit can address plumbing and HVAC concerns without coordinating separate contractors.

Customer stories from verified reviews describe specific technicians handling demanding situations. One homeowner recalled Leon arriving the same day during a summer heat wave when their AC failed completely, diagnosing a failed compressor and explaining options without pressure. Another review described Gonzalo, Albert and Devon completing a two-day Bosch system installation while keeping the homeowner updated throughout the process. A third customer mentioned Leon and Sean working around a business owner's schedule, completing an installation that accommodated their budget while maintaining code compliance.