Relentless Cooling & Heating LLC

Relentless Cooling & Heating LLC is a family-owned HVAC contractor based in New Braunfels, Texas, holding a 5.0-star rating across 149 verified reviews. The company operates with round-the-clock availability six days per week, only closing on Sundays, which reflects their commitment to responding when residents need climate control service most. Their service area encompasses New Braunfels and surrounding Guadalupe County communities, where summer temperatures routinely push residential cooling systems to failure and winter freezes can arrive without warning.

What distinguishes Relentless from neighboring contractors is their emphasis on repair over replacement whenever feasible. Multiple reviewers noted that competitors had recommended full system replacements, while Relentless technicians identified and replaced specific faulty components at a fraction of that cost. The company offers comprehensive duct services including sealing, cleaning, and repair, along with indoor air quality solutions and smart thermostat installations. Financing options and maintenance plans provide ongoing value for homeowners seeking to extend system lifespans rather than chase emergency repairs.

Customer stories from verified reviews reveal the technicians behind the name. Selena and Andre earned praise for on-time arrival and efficient diagnostics during a routine maintenance call, while Cruz was recognized twice across separate reviews for both pricing transparency and going the extra mile during repeat service visits. One homeowner specifically credited Cruz with explaining the 30-day service reserve that provided continued peace of mind after a component replacement. These named encounters suggest a stable, skilled crew rather than rotating subcontractor teams.