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Claim This BusinessWilliams Heating & Air Conditioning & Appliances has anchored its operations in New Braunfels for four decades, building a service record through 111 client reviews that averaged 4.7 stars. The company holds proper licensing to operate across Comal County and maintains a retail showroom where homeowners browse appliances before scheduling professional installs. Operating hours run Tuesday through Friday 8AM to 5PM, with Saturday availability until noon, though the shop stays dark on Sundays and Mondays.
Unlike many contractors who sub out specialty work, this business maintains in-house capability to fabricate solutions, such as crafting a custom wire harness from spare parts when a Thanksgiving Eve stove failure left one family without cooking capacity. The company stocks major appliance brands for immediate pickup and maintains install scheduling flexibility that accommodated a buyer who needed same-weekend setup after a problematic Home Depot delivery. Technicians arrive in marked vehicles wearing company identification, and every service call concludes with a functional verification before the job closes.
Reviewers consistently name the technicians who served them. Mr. Reyes earned commendation for efficient appliance installation that finished within atimely window despite the rush schedule. Another reviewer credited the team with saving Thanksgiving dinner by troubleshooting an electrical problem that no other shop could solve. The combination of a physical storefront, parts in stock, and named technicians who follow through distinguishes this locally rooted operation from fly-by-night HVAC calls.
Six of seven detailed reviews award five stars, praising same-day scheduling, fair pricing, and technicians who explain diagnostics before recommending repairs. The sole one-star review cites a $150 service charge that arrived as a surprise two weeks after the visit, suggesting the company could improve upfront fee disclosure. All positive reviews mention specific technicians or describe particular scenarios, stove failures, holiday emergencies, multi-unit AC replacements, that demonstrate hands-on capability beyond basic maintenance calls.
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Diagnose refrigerant leaks, compressor failures, thermostat malfunctions, and mechanical wear. Tune-ups restore efficiency and extend system lifespan.
Remove old units and install new central air systems. Reviews describe multi-unit replacements completed over several visits with fair pricing.
Maintain and repair furnaces and heat pumps. Address ignition failures, blower motor issues, and ductwork connections.
Showroom stocks major brands including refrigerators, ranges, washers, and dryers. Immediate purchase and pickup available.
Professional install by named technicians like Mr. Reyes. Verification that all functions operate correctly before job completion.
Holiday-weekend and same-day service for critical failures. Fabricate custom solutions when standard parts unavailable.