Cool Results- Commercial Refrigeration Services
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About Cool Results- Commercial Refrigeration Services
Cool Results Commercial Refrigeration Services has operated as a certified commercial refrigeration repair provider for 25 years, earning a perfect 5.0-star rating across 52 verified reviews. Based in New Caney, Texas, the company serves the greater Houston metro area including surrounding communities. This specialization in commercial-grade equipment distinguishes them from general HVAC contractors, focusing specifically on ice machines, walk-in coolers, reach-in freezers, and bar refrigeration systems found in restaurants, convenience stores, and food service establishments.
What separates Cool Results from typical appliance repair companies is their deep factory-level training with major commercial refrigeration manufacturers including Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic. The company maintains a 24/7 emergency response capability, understanding that a failed ice machine or Walk-In cooler during a busy holiday weekend can shut down a restaurant entirely. Their website promises straightforward transparent pricing with competitive estimates, and they back their work with warranty coverage on parts and labor for qualifying repairs.
Customer testimonials reveal two technicians consistently praised by name. Mario has earned specific recognition for diagnosing tricky ice machine problems other contractors missed, performing same-day emergency callouts, and providing honest assessments without pushing unnecessary repairs. Reviewer Jeff Lewis noted Mario and his team arrived promptly at his restaurant Russo's NY Pizzeria, resolved the issues quickly, and priced the work fairly. Multiple reviewers emphasize the company's reliability during urgent situations, with one customer thanking them for responding to an emergency callout despite the circumstances.
What Customers Say
All 52 reviewers award perfect 5-star ratings, with 4 mentioning emergency or same-day service experiences. Mario receives name-checks in 5 reviews for professionalism and transparent pricing, while Vincent appears in one review covering multiple equipment types. Customers consistently praise quick diagnosis and fair costs rather than generics.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | Closed |
Services
Commercial Ice Machine Repair
Factory-certified repair for Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic units including diagnostics, component replacement, and preventive maintenance.
Walk-In Cooler & Refrigeration Services
Installation, repair, and maintenance of commercial Reach-In coolers, prep tables, and walk-in refrigerated spaces for restaurants and retail.
Commercial Freezer Repair
Service for upright and reach-in commercial freezers including temperature calibration, door seal replacement, and refrigerant system repairs.
Bar Cooler & Undercounter Refrigeration
Repair and maintenance of bar refrigeration,undercounter refrigerators, and beverage cooling equipment for hospitality venues.
Water Filtration System Service
Commercial water filtration installation and service to protect ice machines and refrigeration equipment from scale buildup.
Preventive Maintenance Programs
Scheduled maintenance contracts designed to extend equipment lifespan and prevent unexpected breakdowns during peak business periods.