Odessa Air Conditioning & Heating

Odessa Air Conditioning & Heating has been serving West Texas homeowners since 2007, holding state license number HVACR-0032847. With a 3.8-star rating from 30 verified customer reviews, the company handles residential heating and cooling needs across Odessa, Midland, and the surrounding Permian Basin communities. Their dispatch office operates seven days per week, with technicians available from 7 AM to 9 PM on weekdays and reduced weekend hours, giving local homeowners flexibility when system failures occur outside typical business hours.

This contractor differentiates itself through a documented workmanship guarantee that covers parts and labor for 12 months following any repair or installation. Unlike larger metro-area operations that route calls through third-party call centers, Odessa Air Conditioning & Heating maintains an in-house dispatch team that customers interact with directly. The company also partners with American Home Shield for warranty-covered service calls, allowing qualifying homeowners to access repairs through their existing home warranty provider.

Three customers mention specific team members by name in recent reviews. Kathleen Rey praised a technician who arrived promptly and explained each step of her AC service while offering maintenance recommendations. Matthew Martinez highlighted office manager Dianne's communication throughout his installation project, noting the team kept him informed of parts availability and scheduling. However, Joseph White's experience illustrates a critical consideration: furnace replacement issues required multiple service visits over ten months, suggesting homeowners should clarify warranty terms before committing to major equipment installations.