Crell Heating & Cooling

Crell Heating & Cooling holds a perfect 5.0-star rating across 6 customer reviews in Oglesby, Texas. The contractor operates Monday through Friday from 8 AM to 5 PM, serving residential clients throughout the area. Reviewers consistently describe the team as courteous, professional, and responsive, with multiple customers noting the company answers calls on the first attempt and dispatches technicians quickly.

What distinguishes this contractor from others in the area is their willingness to tackle challenging situations. One reviewer recounts how the technician drove to find a replacement part on a Sunday during extreme heat to get their AC running again. Another reviewer mentions the team coordinated directly with their electrician to resolve a breaker issue affecting heater performance, taking on that coordination burden themselves. The company appears to stand behind their work, with at least one customer noting they warranty their labor.

Customers share specific scenarios that illustrate the company's service approach. A reviewer describes how Justin politely explained a DIY mistake over the phone and offered to assist further if issues persisted. Another customer mentions the technician spent an entire day on their heater installation, describing the crew as pleasant people to have in their home. The team also handled thermostat relocation and patched the wall cleanly, with the homeowner noting they prefer the new placement.