Tortuga Plumbing LLC

Plumber
4.9(56 reviews)
424 N Sierra Trail, Pilot Point, TX 76258
Tortuga Plumbing LLC

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About Tortuga Plumbing LLC

Tortuga Plumbing LLC operates as a licensed residential plumber serving Pilot Point, Texas and surrounding communities in Cooke County. Founded by a husband and wife team, the company has built its reputation across 56 verified client reviews, earning a 4.9 star average rating. The operation maintains standard weekday hours from 7 AM to 5 PM, providing plumbing repairs, water heater services, and pipe replacement for homeowners across Denton County and the broader North Texas region.

What distinguishes Tortuga Plumbing from larger corporate competitors is the personal attention each project receives from the owning master plumber. Reviewers consistently note that Justin handles service calls personally rather than delegating to rotating subcontractors, ensuring continuity and accountability from initial through final inspection. The company offers upfront pricing with straightforward quotes, completing most residential repairs within a single visit without sacrificing thoroughness for speed.

Homeowners who called during emergencies found Justin and Ana arriving within minutes of the initial call. One commercial client described a ruptured unit water line repaired with a temporary bypass followed by permanent trench-less replacement, all completed below the original estimate. Another reviewer needed after hours service for a water heater flush, and Justin accommodated a late evening appointment without upcharge. These named technician scenarios reflect a Pattern: fast response, transparent pricing, and personally performed work that reviewers now save as their permanent plumber contact.

What Customers Say

All seven dated reviews carry five-star ratings, with four explicitly naming Justin as the solving technician. Reviewers across commercial and residential contexts praise speed (minutes to arrival, same day completion), honest pricing (below estimate, reasonable quotes), and the owner operator model avoiding subcontracted inconsistency.

Working Hours

SundayClosed
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
ThursdayToday7 AM–5 PM
Friday7 AM–5 PM
SaturdayClosed

Services & Details

From the business

Identifies as Latino-ownedIdentifies as women-owned

Service options

Onsite services

Offerings

Repair services

Payments

Frequently Asked Questions