A Veteran AC

HVAC contractor
4.8(26 reviews)
A Veteran AC

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About A Veteran AC

A Veteran AC has earned a 4.8-star rating across 24 customer reviews in Plano, Texas, establishing a strong reputation for honest work and reliable service. The business operates under the ownership and technical lead of Mike Jones, who brings field experience to every service call. While the company maintains a presence in the local market, explicit details about license numbers, year founded, and precise service area boundaries remain outside the scope of publicly available information. Homeowners in Plano and surrounding Dallas suburbs can reach the team at (972) 741-9500 for heating and cooling needs.

What distinguishes A Veteran AC from neighboring contractors is a commitment to straightforward pricing and transparent advice. Multiple reviewers note the company consistently undercuts competitor bids by significant margins, Emily Morris reported savings of approximately $1,500 compared to other area quotes. Billy Benedick specifically praised Mike Jones for refusing to recommend unnecessary equipment, describing the technician as someone who will "shoot you straight." The business also demonstrates persistence on challenging repairs; brailey jones noted the team resolved an AC issue that five previous companies could not fix, suggesting specialized diagnostic capability beyond standard service calls.

Customer stories from the reviews illuminate real-world scenarios the team handles. David Hogan described calling with a heating emergency and receiving on-site arrival within an hour, with the problem identified and resolved quickly. Stephanie Harkrider detailed a two-month project replacing two outdoor units, highlighting consistent responsiveness, punctuality, and post-job cleanup. The recurring mention of Mike by name across positive reviews suggests he serves as primary technician for many service calls, providing continuity that homeowners value when inviting contractors into their residences.

What Customers Say

Of 7 detailed reviews, 5 award perfect 5-star ratings while mentioning specific strengths: competitive pricing (Emily Morris, Billy Benedick), rapid emergency response (David Hogan), and solving difficult problems others missed (brailey jones). A single 1-star review details permit and installation concerns that potential clients should verify directly with the contractor and relevant city authorities.

Services

New HVAC System Installation

Full system replacement including outdoor and indoor units, with multiple reviewers documenting successful new installations.

AC Repair & Maintenance

Diagnostic services and repair work, including tune-ups and component replacement for cooling systems.

Heating Repair & Maintenance

Furnace and heating system repair, with documented emergency heating calls resolved quickly.

System Replacement

Outdoor unit replacement, with Stephanie Harkrider documenting two-unit replacement completed within two months.

Emergency Service Calls

Rapid-response urgent repairs, with documented same-hour arrival during heating emergencies.

Frequently Asked Questions