B&B Air and Heat

Air conditioning repair service
4.7(87 reviews)
3401 Custer Rd #183, Plano, TX 75023
B&B Air and Heat

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About B&B Air and Heat

B&B Air and Heat has kept Dallas and Plano families comfortable since 1986, making it one of the longest-running family-owned HVAC contractors in Collin County. The company holds Texas license taclb16628e and maintains a 4.7-star average across 85 verified customer reviews. Their service area spans the greater Dallas metro, including residential homes, schools, retail establishments, and commercial properties. This depth of experience means their technicians have encountered virtually every make and model of cooling equipment ever installed in North Texas homes.

What distinguishes B&B Air and Heat from newer contractors is their commitment to transparent financing and their approach to indoor air quality. The company partners with financing networks to help homeowners manage equipment replacement costs without compromising on system quality. Their duct cleaning service uses methods designed to avoid the chemical odors that often linger after competing companies complete work. Additionally, their round-the-clock emergency availability means a homeowner experiencing a cooling failure at midnight receives the same priority as one calling at noon.

Customer reviews name specific technicians who handled situations ranging from urgent same-day water drainage problems to complete system installations. One reviewer mentions Troy arriving immediately, accurately diagnosing an AC drainage issue within the house, and completing repairs faster than expected. Another review describes an installation team that communicated at every stage, keeping the homeowner informed about progress and ensuring a thorough cleanup before departure. Reginald McPherson specifically notes the company provided upfront pricing with no hidden fees during his new AC system installation.

What Customers Say

Troy earns consistent recognition across reviews, with three clients specifically naming him for same-day problem diagnosis and transparent pricing. Positive reviewers highlight the installation team's communication and cleanup, while all five-star reviews emphasize fair, upfront costs without surprise line items.

Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

24-7 Emergency AC Repair

Same-day troubleshooting and repair for all AC issues, day or night, with priority response for heat-related failures.

AC Installation and Replacement

Complete new system installation with upfront pricing and brand options for major manufacturers.

AC Maintenance

Annual tune-ups and diagnostics to maintain peak performance and efficiency across all major brands.

Duct Cleaning and Installation

Indoor air quality services using methods that avoid chemical odors common with other contractors.

Heater Maintenance and Repair

Ongoing maintenance and repair for home heating systems, especially critical during winter months.

Heat Pump Repair and Installation

Diagnostics and installation for heat pump systems, ensuring proper operation year-round.

Frequently Asked Questions