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About Big Kountry Air
Big Kountry Air has built a 4.9-star reputation across 49 verified reviews in Plano, Texas. Serving the Dallas-Fort Worth metroplex including Plano, Frisco, and surrounding communities, this contractor handles both residential and commercial HVAC projects. The company provides installation, maintenance, and emergency repair services, with a portfolio showcasing custom HVAC designs and energy-efficient installations for homes and businesses.
What distinguishes Big Kountry Air from typical contractors is their straightforward approach to every job. Reviewers consistently praise the team for honesty in diagnostics and fair pricing, no unnecessary upselling or inflated estimates. The company offers same-day emergency service, a critical advantage during North Texas heat waves when AC failures become urgent. Their gallery highlights both residential projects and commercial HVAC solutions, demonstrating breadth across property types.
Customers repeatedly mention technician Blake by name for his same-day responsiveness and clear communication. Cheryl Kiowski called about an AC problem and Blake arrived the same day to fix it. Abi Pierce's heater stopped working on a cold evening, Blake had it running again in minutes. Jason Smith appreciated the honest, fair pricing and attention to detail, calling it refreshing in a competitive market. Juan Herrera described the experience as talking to a family member while getting back up and running quickly.
What Customers Say
All 8 sampled reviews award 5 stars, with 3 explicitly praising same-day service and emergency response times. Technicians Blake and Luke are named in multiple reviews for honesty and transparency in pricing, a pattern echoed across feedback about fair costs and straightforward diagnostics.
Services
Residential HVAC Installation
New heating and cooling system installations for homes, including custom ductwork design and energy-efficient options.
Commercial HVAC Installation
Large-scale HVAC projects for businesses, offices, and commercial properties with specialized system requirements.
HVAC Maintenance Services
Preventive tune-ups and regular service to extend system lifespan and maintain efficiency.
Emergency HVAC Repairs
Same-day urgent repairs for system failures including heating breakdowns and AC malfunctions.
Heating System Repair
Diagnostic and repair services for furnaces and heating systems, with quick turnaround times reported.
Cooling System Repair
AC diagnostics and repair services, with parts replacement when needed to restore function.