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Claim Your Free PageClimate Care AC & Heating maintains a perfect 5-star rating across 193 reviews in Plano, TX. For at least a decade, this contractor has served homeowners throughout the city and neighboring communities, building a reputation for reliable heating and air conditioning work. Their review volume reflects a base of long-term customers who trust the team for routine maintenance, repairs, and full system replacements.
Two qualities consistently set this contractor apart. First, their response speed draws repeated mentions across reviews, with one customer reporting a technician arrival in under 20 minutes after an emergency call. Second, their billing practices reflect uncommon honesty. When a customer was charged for Freon that was not used during an installation, owner Judy followed up proactively to issue a refund rather than retain the difference. These specifics reveal a team that prioritizes fairness alongside technical skill.
Tim and Judy lead the crews at Climate Care, and reviewers routinely call out their professionalism by name. One customer described a new attic air handler installation where Tim and his team worked efficiently and left the job site clean. Another noted that Tim arrived within 20 minutes during a cooling emergency. Across reviews, customers repeatedly cite the same-day availability and the peace of mind that comes from calling a team they have relied on for years.
All 193 reviews award 5 stars, with customers describing relationships spanning a decade or more. Response time appears frequently, including reports of a technician arriving within 20 minutes for emergency calls. Reviewers also highlight fair billing practices, noting that the team refunded charges for Freon that was not used.
Tim and Judy's crew handles full HVAC replacements, from removing old equipment to installing new cooling and heating systems with professional precision.
Technicians diagnose and repair heating and cooling issues, responding quickly to restore comfort in homes across Plano.
Twice-yearly system checkups keep equipment running efficiently, with technicians cleaning key components and identifying potential problems early.
The team offers same-day response for heating and cooling emergencies, providing rapid relief when systems fail unexpectedly.
Customers report transparent pricing and proactive refunds when charges do not apply, such as for Freon not actually used during service.