Ecoer

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About Ecoer
Ecoer supplies advanced heating and cooling systems to homeowners and technicians throughout the Plano, Texas area, earning a 4.5-star rating across 34 verified reviews. The company specializes in heat pump technology and offers a comprehensive selection of air source heat pumps, including the TDi, TDi Pro, and SDi Extreme product lines, alongside gas furnaces with efficiency ratings ranging from 80% to 98% AFUE. Ecoer operates Monday through Friday from 9 AM to 5 PM and maintains an active dealer network for both residential and light commercial installations.
What distinguishes Ecoer from conventional HVAC suppliers is its emphasis on installation precision and long-term system reliability. The company has developed proprietary technologies including an automated refrigerant charging system called Ecoer Automated Charge (EAC), which aims to eliminate common installation errors that cause premature system failures. Their HVAC Monitoring Module and Ecolink platform provide real-time performance tracking, enabling predictive maintenance before minor issues escalate into costly repairs. These innovations reflect a broader commitment to removing uncertainty from HVAC installation and operation through intelligent, data-driven solutions.
Customer feedback consistently highlights specific team members who have resolved complex issues under challenging circumstances. Multiple reviewers describe Leo assisting with troubleshooting heat pump problems, ordering replacement parts, and guiding homeowners through system restoration. One reviewer detailed how Mauricio Cordeiro rapidly diagnosed dual thermostat failures and a circuit board issue during sub-zero temperatures, enabling same-day restoration before a holiday weekend. Another reviewer noted that support responses consistently arrive within five minutes, a factor that technicians specifically cite when recommending Ecoer to clients.
What Customers Say
Six of six reviewers award 5 stars, with each mentioning either Leo or Mauricio by name for resolving heat pump failures, circuit board issues, and thermostat malfunctions. Response times under five minutes appear in multiple technician reviews.
Working Hours
| Sunday | Closed |
| MondayToday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
Services
Air Source Heat Pump Installation
Complete TDi, TDi Pro, and SDi Extreme heat pump systems with inverter technology for residential climate control.
Gas Furnace Supply
High-efficiency furnaces including DFi 98% AFUE models meeting current energy standards.
Automated Refrigerant Charging
EAC technology for precise refrigerant delivery during installation, reducing common setup errors.
Smart Thermostat Integration
Ecoer Intelligent Mobile App and smart thermostat setup for remote system monitoring and control.
Predictive Maintenance Monitoring
HVAC Monitoring Module and Ecolink platform for real-time performance tracking and alerts.
System Diagnostics & Repair
Technical support for troubleshooting heat pump failures, thermostat issues, and circuit board problems.
Dealer Network Support
Resources and training for certified Ecoer dealers through Hero Academy and product resources.