Ecoer

Ecoer is a technology-driven HVAC manufacturer founded in 2016, specializing in smart heating and cooling systems for residential applications. Based in Plano, Texas, the company has earned a 4.6-star rating from 33 customer reviews, reflecting strong satisfaction among homeowners in the Dallas-Fort Worth metroplex. Ecoer operates Monday through Friday from 9 AM to 5 PM, supplying advanced air source heat pumps, gas furnaces, and innovative IoT-enabled climate control solutions to homeowners seeking modern, energy-efficient comfort systems.

What distinguishes Ecoer from traditional HVAC manufacturers is their technology-first approach to climate control. Their inverter-driven heat pump systems achieve SEER2 ratings up to 10 and HSPF ratings up to 10, potentially reducing annual utility costs by as much as 50% compared to older 10 SEER equipment. The company offers an industry-leading up to 10-year parts, labor, and monitoring warranty on full system installations. Ecoer's proprietary Ecoer Automated Charge (EAC) technology streamlines installation for contractors, while their connected ecosystem includes IoT gateways, smart thermostats, and mobile applications like Home+ and ESS PRO that allow homeowners to monitor and adjust their comfort systems remotely.

Customer reviews consistently highlight two support technicians who have gone above and beyond for Plano homeowners. When Diane Dietle faced a heating failure during a bitter cold snap with sub-zero wind chill, Mauricio Cordeiro quickly identified two faulty thermostats and a circuit board issue, coordinating parts delivery for same-day restoration that saved her Christmas. Multiple reviewers credit Leo with patient, thorough support, one homeowner noted he educated them on exactly what questions to ask their contractor and what should be inspected, transforming a confusing situation into actionable understanding. These named encounters exemplify Ecoer's commitment to responsive, knowledgeable customer support.