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Claim This BusinessFirestone Complete Auto Care at 6828 Coit Road in Plano has built a presence in Collin County since establishing here, now serving drivers across Plano, Richardson, and Garland with tire and automotive maintenance needs. The shop holds 343 verified customer reviews averaging 3.7 stars, with operating hours spanning Monday through Saturday 7 AM to 7 PM and Sunday 9 AM to 5 PM. Walk-in oil changes, tire rotations, and brake inspections await drivers needing same-day service at this location.
This Firestone franchise carries the complete Bridgestone family of tires including Alenza luxury performance lines, with additional access to Firestone-brand tires through their shop-by-vehicle and shop-by-size lookup tools. The Tire Decision Guide on their website helps customers match specs to driving habits, while their tire warranty coverage protects purchases against road hazards. Their alignment bay equipment handles most passenger vehicles, though some lifted or oversized configurations require pre-service verification.
Multiple reviewers highlight Jalia at the Plano location for transparent communication during service visits. One customer described receiving thorough updates throughout a tire and oil change visit, noting Jalia kept them informed about timeline and completed work. Another mentioned clean lobby accommodations and fair pricing for an oil change performed by the shop manager. Negative feedback centers on alignment bay availability delays during peak hours.
Three reviews specifically commend staff by name for clear communication and professional service, while one detailed concern about service queue management during busy periods. Positive mentions reference fast turnaround on standard maintenance like oil changes and tire rotation, whereas criticism focuses on wait times exceeding two hours when alignment equipment is constrained.
| Sunday | 9 AM–5 PM |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| ThursdayToday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
New tire sales across Bridgestone and Firestone brands with professional mount, balance, and alignment after installation.
Online tools letting customers input vehicle year/make/model or exact tire specs to find matching inventory.
Conventional and synthetic oil changes including filter replacement and multi-point inspection.
Suspension alignment using on-site rack equipment for passenger vehicles within standard dimensional limits.
Brake pad inspection, rotor evaluation, and recommended replacement when wear indicators trigger service advisories.
Road hazard protection plans available at purchase, covering damage from debris, potholes, and curb impacts.