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Claim This BusinessIntegrity 1st Car Pros has served the Plano community since its establishment, building a remarkable track record through 1,451 client reviews that consistently award the shop a 4.9-star average rating. Located at 3300 K Ave #104 in Plano, this full-service auto repair facility handles everything from routine manufacturer-scheduled maintenance to major collision and hail damage reconstruction. The shop welcomes residents across the Dallas metro region, including those in nearby Richardson, Frisco, Allen, McKinney, and Carrollton who seek a shop combining manufacturer certification with genuine transparency. Owner Jason and his team operate Monday through Friday from 7:30 AM to 6 PM, closed on weekends, delivering licensed mechanical services that keep vehicles safely on North Texas roads.
What distinguishes Integrity 1st Car Pros from surrounding shops lies in their methodical approach to honest diagnostics alongside skilled bodywork. Several reviewers explicitly note how the shop navigates insurance claims for customers recovering from accidents and storm damage, handling estimate negotiations while keeping vehicle owners informed throughout the process. The shop performs comprehensive mechanical services including brake systems, transmissions, engine diagnostics, AC and heating repair, and multi-brand maintenance using quality parts matched to manufacturer tolerances. They further provide detail work including interior refresh and polish following collision repairs. Unlike shops that recommend unnecessary services, their documented practice involves reviewing actual vehicle condition with customers in plain language before proceeding with repairs.
All thirty-one displayed reviews carry 5-star ratings, with customers collectively praising the shop's transparent communication and honest recommendations. Multiple reviewers emphasize Jason's hands-on involvement from initial estimate through repair completion, naming him directly as a primary contact. A smaller subset of reviews mention specific repair scenarios including same-day AC fix within an hour, two-day turnaround after bodywork, and insurance claim navigation following hail damage.
| Sunday | Closed |
| Monday | 7:30 AM–6 PM |
| Tuesday | 7:30 AM–6 PM |
| Wednesday | 7:30 AM–6 PM |
| ThursdayToday | 7:30 AM–6 PM |
| Friday | 7:30 AM–6 PM |
| Saturday | Closed |
Frame straightening, paint matching, and structural restoration following accidents, leveraging insurance partnerships to manage claim processes.
Storm damage assessment and repair with insurance negotiation assistance, returning vehicles to pre-damage appearance.
Climate control diagnostics and component replacement including blower motors, addressing North Texas summer heat and winter cold.
Oil changes, filter replacements, fluid top-offs, and manufacturer-scheduled service following warranty requirements.
Pad replacement, rotor resurfacing, strut inspection, and steering component evaluation using quality replacement parts.
Computerized fault code reading, sensor testing, and drivability assessment across domestic and import platforms.
Fluid replacement, band adjustment, and gear selection diagnostics for automatic and manual transmission configurations.
Service and repair capability across BMW, Land Rover, Ford, Chevrolet, Toyota, Honda, and additional mainstream manufacturers.