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Claim This BusinessPanda Heating and Cooling has operated as a licensed residential and commercial HVAC contractor since 2008, serving Celina, Plano, Frisco, McKinney, Allen, and Richardson from an office in Celina, TX. Their 207 verified customer reviews average 4.6 stars, and the company website confirms certified technicians with more than 15 years of combined industry experience. They handle furnace repair, heat pump installation, commercial walk-in cooler and freezer service for restaurants, and emergency HVAC calls year-round.
What separates Panda from neighboring contractors is their Comfort Club membership program, which bundles priority scheduling, seasonal maintenance, and repair discounts into a single annual plan. Their website lists dedicated commercial refrigeration services tailored for restaurants and food-service businesses, including walk-in cooler installation, ice maker repair, and freezer maintenance. For homeowners, the Comfort Club offers a structured alternative to ad-hoc service calls.
Reviewers consistently mention technician Jason by name for professional AC repairs and equipment swaps. Alex Lopez credited Panda for same-day arrival during a summer cooling failure, with the technician communicating clearly throughout the repair. Olufemi Olaseni noted that a Panda technician diagnosed a difficult AC failure honestly, recommending a replacement only after other contractors misdiagnosed the problem. One lower-rated review from Cindy Gomez cited a $11,000 quote for full replacement without an offered short-term fix, illustrating that expectations around repair versus replace decisions vary among customers.
Of 6 parsed reviews, 5 assign 5 stars citing professional conduct, clear explanations, and same-day response. Three reviews specifically name technician Jason for thorough work. The single 3-star review centers on disagreement over replacement urgency rather than workmanship. No reviews mention wait times, billing disputes, or callback issues.
Diagnostic inspection, component repair, and seasonal tune-up service for gas and electric furnaces to restore heating efficiency and extend equipment lifespan.
Installation of high-efficiency heat pump systems and repair service for residential and light commercial heat pump equipment across all major brands.
Troubleshooting of cooling failures, refrigerant recharge, and full AC system replacement with high-efficiency units when repair is not cost-effective.
Installation, repair, and maintenance of walk-in coolers, freezers, and ice makers for restaurants and food-service businesses.
Annual membership plan offering priority service, discounted repairs, seasonal inspections, and air filter replacement for enrolled homeowners.
After-hours and weekend emergency service for critical heating or cooling failures requiring immediate response to restore homeowner comfort.