SERVPRO of Central and West Plano

SERVPRO of Central and West Plano has served the Plano community since 1994, when owners John and Kim Beres purchased their franchise after managing their parents' locations since 1989. The company maintains IICRC-Certified Firm status and operates around the clock, every day of the year, responding to water damage, fire damage, and mold emergencies across Plano, Hebron, Hunters Glen, and West Plano. With 114 client reviews yielding a 4.9-star average, the company has built a reputation for rapid deployment and thorough documentation that simplifies insurance claims for homeowners navigating sudden property damage.

What distinguishes this contractor from general water damage companies is their commitment to first-responder communities and their comprehensive service portfolio. The owners actively partner with Shoots and Ladders, a charity supporting Plano Police and Firefighters Association members, and sponsor the SERVPRO F1RST RESPONDER BOWL. Their team utilizes the latest detection, drying, and extraction technology, and they handle everything from initial emergency mitigation through full reconstruction, including contents restoration, document drying, and air duct cleaning, making them a single point of contact from disaster to completion.

Customer reviews consistently highlight specific technicians who turned stressful situations into manageable experiences. Tyler Duke received multiple mentions for his calming presence during a midnight hot water heater burst, returning for four consecutive days to ensure complete drying while treating the homeowners with patience and care. When a hail storm shattered a skylight and flooded a master bedroom, Derek Keo and Jacorey Hood arrived with industrial dehumidifiers and air movers, identifying hidden moisture that homeowners initially missed. For a medical office, Sean and his crew arrived within hours of a sprinkler malfunction, setting up equipment that prevented damage from spreading to patient rooms, with an electrician later commenting it was the cleanest restoration he'd seen in years.