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Claim This BusinessSmith Thompson Heating & Air Conditioning has served the North Dallas area since 1978, operating under license TACLA00092010E. The family-owned contractor maintains a 5.0-star rating across 52 verified reviews, with technicians available around the clock, seven days a week. Their service area covers Dallas, Ft. Worth, and all surrounding DFW suburbs, reaching homeowners who need reliable heating and cooling support without the runaround of larger corporate chains.
This contractor distinguishes itself through a Lennox dealer partnership, ensuring access to quality equipment backed by national manufacturer support. Their preventative maintenance program offers two tiers: a single annual tune-up at $99 or bi-annual service at $198, with monthly billing options available. Most uniquely, Smith Thompson commits half of its annual net profits to vetted children's charities including Shiloh Place, Casa Kids, City House, and Camp John Marc, giving back to the community with every service call.
Reviewers consistently highlight specific technicians who delivered exceptional experiences. Joshua W. praised RJ and his team for walking through the entire process with clear communication, multiple options, and fair pricing. Michael Keough noted technician Noah as top flight, mentioning his willingness to use protective slippers and his transparency about extending the life of aging equipment. Nina Fox called Noel beyond expectations for knowledge and time efficiency, stating she wants him back for future service.
All 52 reviewers awarded 5 stars, with RJ, Noah, Noel, David, Mr Trujillo, and Sebastian each called out by name for specific strengths ranging from clear communication to technical knowledge and professionalism.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Spring tune-ups focus on cooling performance, including coil cleaning, refrigerant inspection, and compressor diagnostics.
Fall tune-ups inspect heating elements, safety controls, and overall system integrity before winter arrives.
Equipment installation with multiple options presented, guided by RJ's team with clear pricing and process explanations.
Annual or bi-annual service plans at $99-$198 per year, with optional monthly billing at $8.25-$16.50 per month.
Thorough inspections identifying issues before they become costly repairs, with upfront recommendations.