Tidwell Auto Service

Tidwell Auto Service has kept Plano moving since 1977, building a four-and-a-half-decade legacy as a family-owned shop at 3283 Independence Parkway. With 331 verified reviews anchoring a 4.5-star average, the shop serves drivers across Plano, Frisco, and the surrounding Dallas suburbs. Their crew handles everything from routine oil changes to complex transmission rebuilds, earning repeat business from generations oflocal car owners who trust the team with vehicles worth protecting.

What separates Tidwell is their speed and transparency. Multiple reviewers describe the shop securing parts before a towed vehicle even arrived, diagnosing problems other shops missed, and completing repairs faster than expected. The shop offers a 5% cash discount, and notably, several five-star reviews praise the team for avoiding unnecessary upsells, addressing the exact fear that makes many drivers hesitant to visit any mechanic. They service most vehicle makes and models, with particular expertise in suspension and drivetrain work including motor mounts, struts, and shocks.

Customers repeatedly name-drop Elizabeth and Lindsey as the faces of the operation. Paul Roebuck wrote that he wished he had found Tidwell thirty years ago, praising their Christian values and communication throughout the repair process. Kurt Burnside described how the shop already had parts ordered by the time his tow truck dropped off his truck, no lag, no excuses. When other shops in the area created problems, Philip Ross returned to Tidwells to fix what others botched.