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Claim This BusinessUniversity Air and Heating has served North Texas homeowners since 1970, making it one of the longest-operating HVAC contractors in the Dallas-to-McKinney corridor. The veteran-owned business maintains a 4.9-star rating across 64 reviews, reflecting decades of consistent service in Plano, Richardson, and surrounding communities. All technicians are fully licensed and insured, and the company offers 24/7 emergency repair for both air conditioning and heating systems. Operating hours run Monday through Saturday from 8 AM to 5 PM, with same-day appointments available for urgent climate control needs.
What distinguishes University Air and Heating is their certified Trane expertise and their commitment to honest, straightforward guidance. The company positions themselves as troubleshooters who will help customers avoid unnecessary repairs rather than upselling expensive replacements. Their 24/7 emergency availability means homeowners facing mid-summer AC failures or winter heating emergencies can reach a knowledgeable technician without waiting for standard business hours. The combination of veteran ownership values, reliability, accountability, and fair pricing, creates a service model that long-time customers describe as trustworthy and reasonable.
Reviewers consistently mention technician Galen by name, describing him as professional, punctual, and genuinely helpful. One customer reported Galen arrived 30 minutes early for an emergency AC call and completed the repair quickly. Another reviewer highlighted that Galen performed routine AC inspection during an emergency service call, saving them a separate visit fee. A third customer noted Galen walked them through troubleshooting steps over the phone to avoid being without air conditioning during a heat wave. The longest-tenured customer has relied on University Air since 1992, with their original HVAC system still operating after 20-25 years of regular maintenance.
With a 4.9-star average across 64 reviews, University Air and Heating earns consistently high marks for honesty, reasonable pricing, and technician skill. Multiple reviewers specifically praise Galen by name for same-day arrivals, prompt service, and willingness to troubleshoot over the phone. Customers repeatedly mention the company's longevity and the owner's direct approach to recommendations.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
24/7 emergency repair for air conditioning systems with annual maintenance plans available to prevent unexpected failures.
Furnace and heat pump repair, installation, and seasonal maintenance to ensure winter comfort in North Texas.
Complete system installations and replacements, including high-efficiency units that can reduce energy costs.
System optimization and recommendations for improving home air quality and climate balance.
Urgent repair availability with same-day scheduling and 24/7 emergency lines for heat waves and cold snaps.
Professional assessments to identify issues, explain problems clearly, and recommend cost-effective solutions.