Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAir-Worx Air Conditioning & Heating, LLC operates as a licensed HVAC contractor based in Poolville, Texas. With a cumulative rating derived from 49 verified client assessments, the company delivers residential cooling and heating solutions across central Texas communities. The business maintains standard weekday availability from 8 AM to 5 PM, serving homeowners who require diagnostic evaluation, component replacement, or preventive maintenance for existing systems. This contractor particularly serves customers through recommendation networks, suggesting a track record that generates repeat engagement and referral-based growth within the regional market.
Review analysis reveals a service model where response speed and technician accountability vary considerably across individual engagements. Several five-star accounts document same-day visit scheduling following initial outreach, with particular commendation directed toward staff members identified as Tim and Eathan for their transparent communication and technical assessment protocols. Contrastingly, one-star narratives describe prolonged resolution timelines exceeding one week, unexpected cost additions after initial diagnosis, and communication gaps following service calls. Clients seeking urgent same-day intervention report reliable execution, while those requiring ongoing warranty support or follow-up correspondence may encounter extended wait periods before callback reconciliation.
Specific customer scenarios illustrate the range of outcomes documented in published reviews. One homeowner referenced a Sunday afternoon consultation request that yielded a Monday afternoon property visit, where technicians performed coil sanitation, delivered actionable equipment guidance, and confirmed operational restoration. Alternatively, another client described an eight-day interval between initial contact and eventual resolution during subfreezing conditions, paired with undisclosed supplementary billing adjustments. Technician identification appears in multiple satisfied client accounts, where personal names accompany expressions of appreciation for financial considerations and methodical problem-solving approaches.
One-star reviews (2 of 5) emphasize extended diagnostic timelines beyond seven days combined with cost ambiguity, while five-star accounts (2 of 5) specifically praise technicians Tim and Eathan for same-day scheduling, transparent pricing, and thorough system assessments. Overall sentiment spans a 4.3 average across 49 historical ratings.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Evaluation procedures identifying component malfunction, refrigerant irregularities, or electrical control failures.
Correction of compressor anomalies, capacitor upgrades, thermostat recalibration, and fan motor restoration.
Resolution of heat pump inefficiency, igniter malfunction, and multi-zone heating kit breaker configuration.
Coil sanitation, filter substitution, refrigerant pressure calibration, and seasonal performance optimization.
Urgent response protocols for system failures triggering immediate interior climate disruption.
Complete HVAC system mounting, duct configuration, and startup commissioning for newly constructed residences.