Roggeman Air Conditioning & Refrigeration
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Roggeman Air Conditioning & Refrigeration
Roggeman Air Conditioning & Refrigeration operates from 803 Market Street in Portland, Texas, serving the coastal bend region with round-the-clock availability. The contractor holds an average rating of 2.5 stars derived from eight customer reviews, reflecting a sharply divided service experience. The business maintains 24-hour operations seven days a week, positioning itself as an option for homeowners facing unexpected cooling failures in the South Texas climate. Portland residents and those in surrounding communities of the Coastal Bend can access service through the main line at (361) 643-4034.
The company presents itself as a multifaceted HVAC provider, maintaining dedicated sections for residential, commercial, and marine equipment installations on their website. Their product line includes several proprietary equipment models bearing the Roggeman brand designation: CAWP-9.6, IWAP-15, IAWP-9.6, IAWP-7.3, ISP-11, ISP-7M, and the E-Z Up Rocker. The business offers iVU Controls for residential customers and provides service agreements for scheduled maintenance, suggesting a structured approach to ongoing client relationships rather than one-time repair calls.
Customer experiences documented in reviews reveal both strengths and significant concerns. Three reviewers specifically praised same-day service response, with B. Choats noting Michelle in the office facilitated rapid turnaround during extreme heat. Judy Smith referenced multiple service calls for her Infinity system, citing quick response times and what she described as excellent technicians. However, four reviewers reported communication failures: Olivia Ponce described being ignored for three days during temperatures exceeding 90 degrees, Samantha Pretorius stated the company failed to show for scheduled work without notification, and Michelle Bucey criticized pricing structures. These conflicting accounts suggest service quality may vary significantly based on timing, dispatch assignment, or other factors not visible from external review.
What Customers Say
Three of eight reviewers report same-day service with positive outcomes, while four cite communication failures or no-shows. Positive reviews praise specific technicians and same-day turnaround; negative reviews focus on pricing disputes and broken promises.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Residential AC Installation & Replacement
Full system installations for homes, including proprietary Roggeman equipment models and iVU Controls for residential customers.
Commercial & Industrial HVAC Services
Dedicated commercial and industrial heating and cooling installations separate from residential work.
Marine HVAC Systems
Specialized air conditioning and refrigeration services for marine vessels, distinct from land-based work.
AC Repair & Emergency Service
24-hour repair availability for unexpected system failures, with same-day response noted in positive reviews.
Scheduled Maintenance Agreements
Residential Service Agreements offering bi-annual or annual maintenance visits for system longevity.
System Diagnostics & Troubleshooting
Diagnostic services to identify equipment issues, praised in positive reviews for knowledgeable technicians.