Rawson Automotive

Auto repair shop
4.3(71 reviews)
111 Main St, Red Oak, TX 75154
Rawson Automotive

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About Rawson Automotive

Rawson Automotive has served Red Oak drivers since 2009, operating as a licensed auto repair facility in the heart of Ellis County. The shop maintains a 4.3-star rating derived from 71 customer reviews, reflecting consistent service delivery across light-duty domestic and import vehicles. Technicians work standard hours Monday through Friday from 7:30 AM to 5:30 PM, serving throughout the Red Oak metro area including neighboring communities along US-67 and IH-45 corridors.

Price transparency and direct technician communication distinguish this shop from typical dealerships. Multiple five-star reviewers note that Keith personally phones customers before noon on the day of intake, explaining diagnostic findings and providing written repair quotes. One customer documented an oxygen sensor replacement that ran hundreds of dollars below Toyota dealership pricing, completed same-day with vehicle ready before 4 PM. The service advisor walked the customer through the exact failure mode rather than simply presenting a bill.

Named technicians appear frequently across positive reviews. When Bruce Resnick's 2020 Camry threw a check engine code at 110,000 miles, he drove to Rawson at opening and received a Same-Day diagnosis. Technician Keith explained the oxygen sensor failure in plain language, quoted a reasonable rate, and had the repair completed before closing. Another driver praised the honesty of being told upfront what a fix would cost before work began, avoiding surprise line-item charges after the fact.

What Customers Say

The 71 reviews split between enthusiastic five-star endorsements and sharp one-star complaints. Positive reviewers cite transparency, fair Pricing Compared to dealerships, and Same-Day diagnostic turnaround. Negative reviews focus on two incidents: a 2019 complaint about unclear billing breakdown for an oil change, and a 2024 report of a repair that failed within 500 miles. Four of five top reviewers mention speaking directly with a technician by name.

Working Hours

SundayClosed
Monday7:30 AM–5:30 PM
Tuesday7:30 AM–5:30 PM
Wednesday7:30 AM–5:30 PM
ThursdayToday7:30 AM–5:30 PM
Friday7:30 AM–5:30 PM
SaturdayClosed

Services

Check Engine Light Diagnosis

Same-day diagnostic readout using manufacturer-level scan tools. Technician calls with findings before noon.

Oxygen Sensor Replacement

OEM or quality aftermarket sensors for domestic and import vehicles. One reviewer documented Toyota-specific repair.

Brake System Repair

Pad replacement, rotor resurfacing, and hydraulic inspection. Standard service menu item.

Engine Cooling System Service

Thermostat, hose, and radiator repairs for passenger vehicles and light trucks.

Transmission & Drivetrain

CV joint, axle, and minor transmission services for front and rear-wheel drive vehicles.

Electrical & Starting Systems

Battery, alternator, and starter diagnostics. Battery testing available at service intake.

Frequently Asked Questions