Service Experts Dallas
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About Service Experts Dallas
Service Experts Dallas traces its roots to 1910 under the original name Levy & Son, making it one of the oldest continuously operating HVAC contractors in the Dallas-Fort Worth metroplex. Now operating as Service Experts Dallas, the company holds an impressive 4.8-star rating gathered from 3,975 customer reviews. All technicians are licensed, bonded, insured, and ACE-certified, providing homeowners across Richardson, Plano, Frisco, Fort Worth, Arlington, and Denton with peace of mind for every job, from routine maintenance to emergency repairs. The company maintains 24-hour availability across all seven days, ensuring residents never face a broken AC during summer heat waves or a failed furnace on a winter night without options.
The Service Experts Guarantee sets this contractor apart by committing that every piece of equipment will be installed exactly as the manufacturer intended, with written quality assurances backed by the national Service Experts network. The Maintenance+ Membership program offers $0 diagnostic fees for members when recommended repairs are completed during the same service visit, a cost-saving benefit that helps homeowners avoid surprise breakdown expenses. For customers considering system upgrades, the Advantage Program enables leasing modern HVAC equipment with $1,250 in promotional reward cards available for qualifying leases, making efficiency improvements more accessible without substantial upfront costs.
Customer reviews highlight specific technicians who deliver exceptional service. Charles Tannehill earned a five-star review for patiently answering questions, showing homeowners pictures of their plumbing issues, and providing fair estimates on future work. Meredith Stimson described him as a pleasure to work with and confirmed she would book him again. Zachary Edwards received recognition for his semi-annual maintenance work on a system originally installed by the company a decade prior, with reviewer Michael Oleson noting his courteous, thorough approach. Tim and Chris performed complementary services including full system maintenance and UV light installation, with reviewer Ron Boyk praising their professionalism throughout both appointments.
What Customers Say
Positive reviews consistently mention specific technicians by name, with five-star feedback highlighting patience, thorough explanations, and respectful home service. Negative reviews center on pricing concerns and isolated installation quality issues, while the majority of reviewers across nearly 4,000 submissions express satisfaction with diagnostic accuracy and responsive service.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostics, refrigerant refills, capacitor replacement, and seasonal tune-ups to keep cooling systems running efficiently through Texas summers.
Heating & Furnace Service
Furnace repair, heat exchanger inspections, and heating system maintenance for winter reliability.
Heat Pump Installation
Heat pump sales, installation, and maintenance for year-round heating and cooling in a single system.
Plumbing Services
Pipe repair, leak detection, drain cleaning, and fixture installation performed by licensed plumbers.
Water Heater Services
Traditional tank and tankless water heater installation, repair, and maintenance for reliable hot water supply.
Indoor Air Quality
UV light installation, air purification systems, and ductwork cleaning to improve home air circulation.
Ductwork Services
Duct installation, sealing, cleaning, and repair to optimize airflow throughout residential systems.