A-1 Plumbing & Construction

A-1 Plumbing & Construction operates as a plumbing contractor in Robstown, Texas, holding a 1.7-star rating across 16 customer reviews. The business maintains round-the-clock availability, offering emergency plumbing services seven days a week. While the company accepts service assignments from home warranty programs, the low rating and consistent negative feedback from multiple reviewers raise significant concerns about reliability and service completion.

The customer feedback collected reveals persistent issues with scheduling and communication. Multiple reviewers report that technicians fail to arrive for scheduled appointments, do not return phone calls, and leave voicemail boxes too full to accept messages. Reviewers describe experiences where they took time off work waiting for no-show technicians, and instances where diagnostic work was not actually performed before sending reports to home warranty companies.

Several reviewers specifically mention a technician named Raul, describing interactions that included failing to show up for appointments, rescheduling without following through, and declining to visit jobsites due to weather conditions. Another reviewer recounts a scenario where the company determined a water heater needed replacement but never followed through with the warranty company to schedule the replacement, leaving the homeowner waiting for weeks without resolution.