Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair serves Rockport, Texas and surrounding Coastal Bend communities with appliance repair services, earning a 4.2-star rating across 122 customer reviews. The business operates from a convenient highway location and maintains extensive availability, opening at 6 AM and closing at 10 PM every day including weekends. This scheduling flexibility addresses the reality that appliance failures rarely respect normal business hours, and homeowners in this Gulf Coast region can reach trained service technicians without waiting through a lengthy backlog.
As a Sears Home Services location, this contractor benefits from corporate-level parts sourcing and manufacturer training protocols specific to major appliance brands. The extended operating window from early morning through late evening reflects a service-first approach that accommodates working families and those managing tight schedules. While the website does not enumerate specialized certifications or niche repair capabilities, the affiliated network provides access to OEM components and technical documentation that independent shops may lack.
Customer experiences reveal distinct service personalities. Jonathan earned praise for resolving a dryer issue promptly when a parts delay threatened the repair timeline, demonstrating flexibility and respect for the homeowner's time. Conversely, reviews documenting interactions with technicians named Carlos and Nicholas describe no-show appointments, disputed visit records, and allegations of signature falsification, serious concerns that prospective clients should evaluate alongside the positive feedback.
What Customers Say
Of 122 reviews, the majority reflect standard service encounters, while 3 detailed reviews capture contrasting experiences: one 5-star account praises Jonathan's efficiency, and two 1-star reviews allege no-shows and signature issues with different technicians.
Working Hours
| Sunday | 6 AM–10 PM |
| MondayToday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Dryer Repair
Gas and electric dryer diagnostics, heating element replacement, belt repairs, and sensor issues for all major brands.
Dishwasher Repair
Drainage problems, leak detection, spray arm issues, and electronic control board troubleshooting.
Refrigerator Repair
Cooling failures, ice maker malfunctions, water dispenser issues, and compressor diagnostics.
Range and Oven Repair
Igniter replacement, temperature calibration, bake and broil element service, and control panel issues.
Washing Machine Repair
Spin cycle problems, drainage clogs, pump failures, and electronic control diagnostics.
Small Appliance Service
Microwave repair, garbage disposal replacement, and compact appliance troubleshooting.
Preventive Maintenance
Annual tune-ups designed to extend appliance lifespan and reduce emergency failures.