Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessFirehouse Heating and Air operates as a residential air conditioning specialist in Rockwall, Texas, earning a 4.9-star average across 474 client reviews. The company maintains consistent weekday hours from 8 AM to 8 PM, with Saturday and Sunday availability until 5 PM, serving homeowners throughout Rockwall and neighboring communities who need reliable cooling and heating support.
Clients consistently praise Firehouse Heating and Air for transparent pricing and proactive communication throughout service calls. Reviewers note that technicians explain problems in understandable terms without using technical jargon, and they provide detailed explanations of what caused equipment failures and how repairs address those root causes.
Reviewer Courtney Egan described how the team resolved chronic heat pump problems stemming from an undersized return air vent installed by a previous contractor identifying a failed compressor and reversing valve. Kyle Tatum highlighted technician Dusty and team member Jordan for managing an unexpected electrical issue while maintaining daily communication. S Hargrove referenced Wesley's consistent follow-through across both residential and commercial accounts.
474 reviews average 4.9 stars, with technicians Dusty, Jordan, and Wesley named across multiple five-star ratings. Reviewers frequently cite same-day diagnosis, transparent pricing, and clear communication as primary reasons for recommending Firehouse Heating and Air.
| Sunday | 8 AM–5 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| ThursdayToday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–5 PM |
Same-day diagnosis and repair for cooling system failures including compressor and reversing valve issues.
Heat pump repair addressing compressor failures, reversing valve problems, and airflow deficiencies.
Technicians identify and resolve electrical issues that may arise during HVAC installations or repairs.
Correcting improperly installed HVAC systems, including sizing issues from previous contractors.
Ongoing service for business locations requiring reliable heating and cooling performance.
Upfront pricing with full breakdown of repair costs before work begins.