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About Air Velocity Services
Air Velocity Services operates as a Round Rock-based HVAC contractor founded in 2019 by former employees of the original Air Velocity company. With a 4.6-star rating drawn from 35 client reviews, the company has established a reputation for honest pricing, quality workmanship, and reliable equipment installations. The team serves residential customers throughout Round Rock and the greater Williamson County area, specializing in heating system repairs, air conditioning installations, and preventive maintenance services. Owner Jerry brings over four decades of hands-on HVAC experience to every service call, personally overseeing installations and follow-up quality checks to ensure system performance meets customer expectations.
What distinguishes Air Velocity Services from competitors is the team's direct expertise and transparent approach. Unlike companies that dispatch sales representatives with limited technical knowledge, Jerry himself conducts in-home consultations and explains system requirements in detail. The company is an authorized Trane dealer, offering new system installations with professional setup and ongoing support. Customers consistently note the team's willingness to diagnose problems over the phone even when they cannot immediately schedule a visit, demonstrating a commitment to problem-solving rather than simply closing a sale. This diagnostic accessibility sets them apart in an industry where many contractors require an on-site service call before providing any guidance.
Customer feedback highlights specific scenarios that illustrate the company's service philosophy. John Coy praised technician Jerry for arriving on time, quickly diagnosing furnace and AC issues, and taking time to explain every step of the repair process. Travis Yarborough described an emergency situation where his AC failed while traveling, requiring immediate resolution for his family; Air Velocity installed a complete replacement system within three days, and Yarborough noted the new unit operates whisper-quiet while dramatically reducing his electric bills. Reviewer Elliot Pemberton emphasized that Jerry and assistant Robby represent the most honest, knowledgeable, and fairly priced HVAC team they have encountered across decades of home ownership, noting that Jerry even answers calls for diagnostic advice when completely booked.
What Customers Say
35 reviews on the directory yield a 4.6-star average, with every sampled reviewer awarding 5 stars. Multiple customers specifically mention Jerry by name as the technician delivering repairs, installations, and follow-up calls, suggesting consistent personal service from the owner rather than rotating dispatch staff. Positive themes span diagnostic clarity, fair pricing, same-week system replacements, and post-installation follow-up, while no negative feedback appears in the available review sample.
Services
AC Repair & Maintenance
Diagnosing and repairing cooling system failures, including capacitor replacement, refrigerant recharging, and compressor troubleshooting.
Heating System Repair
Furnace diagnostics and repairs addressing ignition issues, blower motor problems, and heat exchanger concerns.
New AC and Heating Installation
Complete system replacement using Trane equipment, with professional sizing, installation, and performance verification.
Filter Maintenance and Replacement
Regular filter changes and maintenance services to maintain system efficiency and indoor air quality.
Air Purifier Installation
Indoor air quality solutions including purifier setup to reduce allergens and improve household air circulation.