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Claim This BusinessAbout Glasgow Heating & Air
Glasgow Heating & Air has operated in the Round Rock area since owner Ricky Glasgow earned his Texas state contractors license in 1995, though he has worked in the HVAC industry since 1983. Based in Pflugerville at 507 Pleasant Valley Drive, the company serves residential and small business clients throughout Round Rock and surrounding Williamson County communities. The company maintains a 5.0 average rating across 57 client reviews, reflecting decades of consistent service and technical expertise.
As a Mitsubishi dealer, Glasgow Heating & Air offers access to advanced variable-speed heat pump systems not commonly available through standard HVAC suppliers. The company handles all system types and provides honest assessments, reviewers specifically note that Ricky never recommends repairs that clients do not actually need. This approach to transparent pricing and genuine guidance distinguishes the business from contractors who prioritize upselling.
Customer testimonials highlight specific scenarios where the company excels: reviewer Jeannie describes Ricky arriving on a Sunday to diagnose a failing component, while Matt Ellis mentions technician Paul cleaning out drain lines and testing system performance. Reviewer Shawn David, a professional engineer, specifically praises Ricky's breadth of knowledge and describes him as a genuine, trustworthy professional. These accounts demonstrate the company's commitment to responsive service and technical competency.
What Customers Say
All eight reviewers award 5-star ratings, with multiple clients specifically mentioning Ricky Glasgow by name. Three reviewers highlight emergency or same-day service experiences, while two mention fair pricing and no upselling as key differentiators. The most common theme across reviews is trust, clients describe the owner as honest, knowledgeable, and genuinely committed to helping rather than maximizing repair revenue.
Services
AC Repair & Maintenance
Diagnosing cooling system failures, cleaning drain lines, component replacement, and preventive tune-ups to maintain performance during Texas summers.
Heating System Service
Repair and maintenance of furnaces and heat pumps, including thermostat issues and computer board diagnostics as described in client reviews.
New System Installation
Complete AC and heating unit replacement for homes and small businesses, with reviewer Dani Casper noting competitive pricing.
Mitsubishi System Sales
Installation of Mitsubishi variable-speed heat pumps and ductless systems, offering advanced efficiency options not available at all HVAC companies.
Emergency Repair Services
Same-day and urgent response for HVAC failures, with reviewer accounts confirming Sunday and short-notice availability.
System Diagnostics
Thorough evaluation of HVAC problems using technical expertise, reviewer Shawn David, an engineer, specifically praised the depth of knowledge demonstrated.