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About New Generation Air, LLC
New Generation Air, LLC operates as an HVAC contractor in Round Rock, Texas, maintaining a 5.0-star rating across 85 customer reviews. Technicians referenced by multiple reviewers include Richard Delgado and Richard, both described as knowledgeable, personable, and hardworking. The company serves residential clients throughout Round Rock and surrounding communities in the greater Austin metro area.
Reviewers consistently highlight the company's commitment to transparent communication and fair pricing. Customers note that technicians explain the reasoning behind each diagnostic finding and proposed solution. Several reviews mention prices described as reasonable, with one reviewer specifically calling out the honesty and integrity demonstrated throughout the service process. The company responds to customer calls promptly, with same-day scheduling available for urgent issues.
Customer scenarios described in reviews include an intermittent cooling problem that other contractors could not resolve, which Richard diagnosed and repaired within an hour. Another reviewer detailed a system with mold growth and incorrect initial installation causing allergy problems and uneven heating across rooms. Technicians provided detailed explanations and photographic documentation of issues before proceeding with repairs.
What Customers Say
All 85 reviews award 5 stars, with Richard or Richard Delgado named as the technician in multiple positive accounts. Reviewers frequently mention fair and reasonable pricing alongside thorough explanations of problems and solutions.
Services
AC Repair & Maintenance
Diagnostic services and repairs for cooling system issues including intermittent operation problems.
Heating System Service
Repair and maintenance for heating equipment ensuring balanced warmth throughout homes.
HVAC System Installation
New system installation addressing incorrect initial setups and upgrading older units.
Indoor Air Quality Solutions
Addressing mold issues and improving air freshness throughout residential spaces.
System Balancing
Balancing HVAC output to resolve temperature inconsistencies across different rooms.
Emergency Repair Services
Same-day response for urgent HVAC failures including heat wave emergencies.