To the T Plumbing Heating and Air

To the T Plumbing Heating and Air serves Round Rock, TX with a perfect 5-star rating across 47 verified reviews. The business operates Monday through Saturday from 8 AM to 5 PM, providing plumbing repairs, leak detection, and diagnostic services to residential customers throughout the greater Round Rock area. Reviewers consistently describe the team as professional, punctual, and thorough, with particular praise for their ability to diagnose problems accurately and explain repair options in understandable terms.

What distinguishes this contractor from others is their commitment to transparent, educational service. Rather than using aggressive upselling or scare tactics, the team provides homeowners with clear information to make informed decisions about repairs. Multiple reviewers note that competitors attempted to charge excessive diagnostic fees or recommend unnecessary full system replacements, while To the T diagnosed issues accurately and offered honest assessments. The business also matches competitor pricing on new equipment purchases and performs small extras like filter replacement and warranty registration at no additional cost.

Customer scenarios from reviews highlight specific technicians and their approaches. One reviewer described Seth and his son detecting a leak in a hot water line, providing a clear estimate, and completing the repair just three days later with thorough cleanup. Another review detailed James diagnosing a system issue and providing enough information to enable an informed purchase decision, even matching a competitor's lower price and covering the diagnostic fee. A third reviewer appreciated that technicians respected a sleeping baby by working quietly throughout the service call.