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About Impact Heating and Air, LLC
Impact Heating and Air, LLC operates as a licensed HVAC contractor serving Rowlett, Texas and surrounding communities within Dallas County. Based on 32 verified customer reviews, the company maintains a perfect 5.0-star rating, reflecting consistent service delivery across residential and commercial projects. The business is owner-operated, with Israel Garcia serving as the primary technician and company principal.
Customer reviews highlight the team's diagnostic approach and transparent communication. Multiple reviewers specifically mention Israel Garcia by name, noting his willingness to explain system findings during service calls and provide long-term maintenance recommendations. The company has completed full system replacements within a single day according to one review, and handles routine maintenance for ongoing clients.
Specific customer scenarios from reviews include a commercial AC unit repair mentioned by Daisy Soto and a routine service call described by Aubrey Oishi, where technicians arrived on time and performed a thorough system check. Geraldine Romano's review mentions receiving detailed walkthrough documentation after her service visit.
What Customers Say
Of 8 sampled reviews, 5 explicitly name technician Israel Garcia, highlighting his diagnostic explanations and attention to detail. Three reviewers mention same-day or prompt service completion, including a system replaced in one day. No negative reviews appear in the sample, with all 32 reviews reflected as 5-star ratings.
Services
HVAC Installation
Full system replacement and new installation for residential and commercial properties.
HVAC Repair
Diagnostic services and repair work for all HVAC system types.
Routine Maintenance
Preventive maintenance and system tune-ups to extend equipment lifespan.
Commercial HVAC Service
Service and repair for commercial cooling and heating systems.
System Inspection
Comprehensive inspection with detailed findings and recommendations.