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Claim This BusinessMoore A/C & Heating Services, Inc. has anchored its operations in Rowlett since 1986, building a multi-generational reputation through consistent, meticulous HVAC work. The company holds proper licensing for the state of Texas and maintains an active BBB rating, backed by 124 verified client reviews that collectively award a perfect 5-star average. Their service radius covers Rowlett and neighboring communities including Garland, Wylie, and Sachse, where they handle both residential and light commercial projects ranging from routine filter changes to complete system replacements.
As an authorized Bryant dealer, Moore A/C & Heating Services offers a comprehensive product suite that includes air conditioners, heat pumps, gas furnaces, ductless split systems, and advanced indoor air quality equipment such as UV lights, air cleaners, and whole-home humidifiers. Their showroom displays zoning products and programmable thermostats that allow homeowners to customize temperature settings across different zones. The company also provides extended warranties through Moore Comfort Agreements and maintains a dedicated commercial HVAC division for business clients, distinguishing them from contractors who focus solely on residential service.
Customer narratives reveal a team that prioritizes responsiveness and transparent pricing. Steve Moore, the owner, personally visits properties to provide detailed quotes, with one reviewer noting he returned estimates within hours and beat competing quotes by more than half. His crew arrived the following morning for a furnace replacement and completed installation by noon. Another client called after a start capacitor failure and received same-day diagnostic service, with installation scheduled for the following Monday. Luis Campos and other technicians have earned repeat service calls from long-term clients.
All 124 reviews carry a 5-star rating, with multiple clients specifically praising Steve Moore for same-day diagnostic visits, transparent cost comparisons against competitor quotes, and crew arrivals scheduled for the following business day. Two reviewers mention the owner personally handled their estimates, contrasting with larger companies that dispatch only sales representatives.
| Sunday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 6 AM–6 PM |
| ThursdayToday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–1 PM |
Complete new system installation for homes and businesses, featuring Bryant equipment with professional load calculations and proper sizing.
Diagnostic and repair services for air conditioners, heat pumps, and furnaces, including component-level fixes like capacitor replacement.
Scheduled tune-ups and filter changes designed to extend equipment lifespan and maintain manufacturer warranty coverage.
UV lights, air cleaners, humidifiers, and ventilators installed to address allergies, humidity control, and air purity.
Multi-zone comfort solutions allowing independent temperature control across different areas of the home.
Programming and installation of smart thermostats and zoning controls for optimized energy use.
Moore Comfort Agreement plans offering coverage beyond standard manufacturer warranties for ongoing protection.