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Claim This BusinessAbout Tito’s heating & air LLC
Tito's Heating & Air LLC is a family-owned HVAC contractor based in Rowlett, Texas, delivering heating and cooling solutions to homeowners throughout the Dallas metropolitan area. The business maintains an exceptional 4.8-star rating across 19 verified customer reviews, reflecting a consistent commitment to quality workmanship and client satisfaction. Serving Rowlett and surrounding communities including Garland, Rockwall, and Sunnyvale, the company handles everything from routine system maintenance to complete new construction installations.
The distinguishing characteristic of Tito's Heating & Air lies in the personal attention every project receives. Unlike larger firms where customers interact with rotating technicians, founder Tito handles service calls directly, ensuring each diagnosis and repair reflects his own expertise. Reviewers consistently praise the transparent quoting process, noting Tito takes time to explain technical issues in plain language before commencing work. The company completes installations on schedule, with particular attention to system quietness and whole-house comfort optimization.
Customer narratives from recent reviews illuminate the practical value Tito provides. Jeremiah Padilla described a seamless new construction HVAC installation completed on time with the system running quietly ever since. Alejandro Charles initially carried skepticism after reading negative reviews online but found Tito arrived promptly, delivered a fair transparent quote, and had the system operating perfectly after diagnosing an issue other contractors had misidentified. Reviewers repeatedly emphasize Tito's genuine care for customers and pride in delivering lasting solutions rather than temporary fixes.
What Customers Say
Four of four detailed reviews award 5 stars, with three reviewers specifically naming Tito as the technician who handled their call. Jeremiah noted on-time new construction installation, while Alejandro highlighted fair transparent pricing after other contractors failed to diagnose his system correctly. Negative reviews mentioned in passing by one reviewer were characterized as inaccurate, with no specific complaints documented.
Services
HVAC Installation
Complete heating and cooling system installation for new construction and replacement projects, completed on time with whole-house comfort optimization.
AC Repair & Maintenance
Diagnostic services and repair for air conditioning systems, including same-day emergency response for heat-related failures.
Heating System Service
Furnace repair and heating system maintenance ensuring reliable performance during winter months.
System Diagnostics
Thorough system evaluation to identify issues other contractors may miss, with transparent explanation of findings.
New Construction HVAC
Full HVAC installation for newly built homes, including professional setup and owner orientation on system operation.
Emergency Repair
Urgent same-day repair services for HVAC failures, with prompt on-time arrival during emergency situations.