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Claim This BusinessJon Wayne Service Company has been serving San Antonio homeowners for over two decades, building a reputation as a comprehensive home services provider across HVAC, plumbing, and electrical systems. With a 4.8-star rating aggregated from 16,615 verified client reviews, the company maintains a 24/7 operation model ensuring assistance is available whenever thermal extremes strike South Texas. Their team operates from a fleet exceeding 200 fully stocked service vehicles, positioned strategically throughout the San Antonio metro to deliver rapid response times. The phone number (830) 217-3095 connects homeowners directly to dispatch, with the live hotline at (210) 239-2892 offering after-hours emergency scheduling.
What distinguishes Jon Wayne from regional competitors is their commitment to same-day completion, a stated goal of finishing 99% of jobs within a single visit. Their technicians hold NATE certification, validating standardized expertise in heating and cooling system diagnostics and installation. The company backs all workmanship with a 100% satisfaction guarantee, removing financial risk for homeowners uncertain about repair versus replacement decisions. Their multiple trade capability allows a single service call to address HVAC, plumbing, and electrical concerns across the entire home, reducing the coordination burden on homeowners managing multiple system failures. Financing options extend payment flexibility for major equipment replacements.
Customer testimonials reveal specific technician interactions that illuminate service quality. Anthony and his four-person crew completed a full ductwork replacement for Robbie Shortner, addressing chronic attic leaks that had driven energy costs upward, the team modified vent sizing for improved airflow and performed complete site cleanup. For James Rodriguez, technician Troy diagnosed a failing water softener and identified a secondary valve failure that had caused flooding in the laundry room; Roger then installed the replacement softener with necessary upgrades. George Torres earned particular recognition from Coral O for diagnosing an AC failure without recommending unnecessary repairs, working within a tight budget to establish a manageable service plan. These named technician encounters demonstrate consistent professionalism across different system failures.
Every reviewer awarding 5 stars specifically names a technician, Anthony, Troy, Roger, or George, and describes concrete problem resolution rather than generic praise. The majority of positive reviews reference ductwork, water softener, or AC repairs, indicating the company's strength in diagnostic accuracy and thorough remediation. No negative reviews were present in the sampled data.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnoses, tune-ups, and repairs for cooling systems; same-day service available for heat-related emergencies.
Complete system replacement with NATE-certified installation; helps navigate Rebate programs for energy-efficient equipment.
Furnace repair, heat pump installation, and heating system overhaul for winter temperature drops.
Pipe leak patching, drain unclogging, sewer line repair, and gas line services with rapid response fleet.
Repair and installation for both traditional tank and tankless water heater systems.
Installation of water softeners to combat San Antonio's hard water mineral content.
Surge protection systems, ceiling fan installation, and electrical diagnostics.