Precision Air Company

Heating contractor
2.4(10 reviews)
205 N 4th St, Silsbee, TX 77656
Precision Air Company

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About Precision Air Company

Precision Air Company operates as a heating and cooling contractor serving the Silsbee area in Hardin County, Texas. Based on available customer feedback, the company has handled new HVAC installations as recently as 2019 and maintains service relationships with homeowners through maintenance contracts. The business currently holds a 2.4-star average rating across ten customer reviews, reflecting a divided customer experience. While some reviewers credit the company with completing whole-home installations and responding to customer questions during new construction projects, others have expressed frustration with pricing transparency and follow-up communication after service calls.

Without access to current website content or documented brand partnerships, the distinguishing characteristics of Precision Air Company remain somewhat unclear from public records. Customer reviews reference warranty coverage on installed equipment, with some homeowners reporting 5-year parts warranties and 1-year maintenance agreements. The company appears to service standard residential heating and cooling systems, though specific manufacturer certifications or specialty certifications are not mentioned in available review text. Interested homeowners should verify current licensing status and request detailed written estimates before work begins, as several negative reviews cite unexpected charges that fell outside expected warranty coverage.

Customer narratives from reviews reveal both positive and challenging service encounters. Angela Jones described Precision Air as responsive during her 2019 new home construction, with technicians answering numerous questions throughout the installation process. However, reviewer Gerald Messer reported a significantly different experience, stating he paid $450 for refrigerant that did not resolve his cooling issue and received no follow-up communication over two weeks later. Another reviewer (Joshua) described a labor billing dispute after a blower motor replacement, noting the final agreed price differed from initial quotes. These contrasting experiences suggest service quality may vary by job type and technician assignment.

What Customers Say

Two of ten reviewers award 5-star ratings, praising thorough installation work and technician professionalism. Six reviewers give 1-star reviews, with consistent complaints about unexpected pricing, warranty claim denials, and lack of follow-up communication. The single 2-star review cites a labor cost dispute resolved only after manager intervention.

Services

New HVAC Installation

Complete heating and cooling system installation for new residential construction projects.

AC Repair

Diagnostic and repair services for air conditioning systems not cooling properly.

Heating Repair

Repair services for furnaces and heating systems experiencing malfunctions.

System Maintenance

Annual maintenance contracts including tune-ups and inspections.

Parts Replacement

Component replacement services including blower motors and refrigerant.

Frequently Asked Questions